COMMUNITY INFORMATION SPECIALIST I-II

Salary : $21.18 - $31.89 Hourly

Location : City of Long Beach, CA

Job Type : Classified - Full-Time, Permanent

Job Number : H55AN-25

Department : Multiple Departments - (CL)

Opening Date : 02 / 21 / 2025

Closing Date : 3 / 21 / 2025 4 : 30 PM Pacific

DESCRIPTION

Applications are available online beginning Friday, February 21, 2025, through 4 : 30 pm, Friday, March 21, 2025.

VACANCY INFORMATION :

Parks, Recreation & Marine (Animal Care Services Bureau) - Currently there is one (1) Grade level I position in the Animal Care Services Bureau. The work schedule for this position is Tuesday through Saturday but will occasionally work on Sundays.

Long Beach Utilities - Currently there is one (1) Grade level II position in the Public Affairs division.

SALARY INFORMATION :

Grade I -$21.176 - $28.723 Hourly

Grade II -$23.371 - $31.890 Hourly

EXAMPLES OF DUTIES

Under supervision, assists, coordinates or implements public information, marketing and publicity activities / materials for community programs and services; Provides creative approaches to design, marketing programs and services; Meets deadlines established for the production of graphic design assignments; Creates design and layout of various publications; Writes and edits copy for quarterly class schedule and other publications; Produces coordinated graphic design for events and programs including flyers, posters, signs, T-shirt designs, print advertising, banners and billboards; Creates graphics or hand illustrations for special projects, maps, displays, certificates, signs, flyers, and brochures; May write and edit employee and community newsletters; May write and distribute press releases to publicize programs and services; May write scripts and deliver speeches and respond to media inquiries; May staff public information booths and make presentations to community groups; May supervise, train and instruct subordinate staff; May assist with the creation of written marketing plans and other publicity strategies and performs other duties as required.

REQUIREMENTS TO FILE

One (1) year of paid, full-time experience in marketing community-oriented programs and services that require proficiency with graphic design software, such as QuarkXPress, Adobe InDesign, Adobe Illustrator, or Adobe Photoshop or similar.

Knowledge, Skills, and Abilities :

• Knowledge of media and usage requirements, including drafting, creation of graphic art materials, copywriting and art direction;
• Ability to communicate effectively orally and in writing;
• Ability to write, edit, and copy publications and promotional materials;
• Ability to prioritize tasks and duties to meet deadlines.

Willingness to work overtime, weekend and / or holiday hours.

DESIRABLE QUALIFICATION : Bilingual / Biliterate skills (Spanish, Khmer, or Tagalog) is desired for some positions.

SELECTION PROCEDURE

EXAMINATION WEIGHTS :

Application and Supplemental Application....................................................................................................................................................................................Qualifying

Appraisal Interview................................................................................................................................................................................................................................100%

A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on analysis of exam results. The resulting eligible list will remain in effect for at least one year. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Only those candidates showing the strongest backgrounds on the basis of comparative analysis will be invited to the examination process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open- competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)

If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and / or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638.

An Equal Opportunity Employer.

J.O.B. H55AN - 25 CIS : TJ CSC 02 / 19 / 2025

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include :

INSTRUCTIONS : The purpose of these supplemental questions is to derive more specific information about your qualifications for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume").Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline.Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7 : 30 AM through 4 : 00 PM, Monday through Friday or email civilservice@longbeach.gov and include COMMUNITY INFORMATION SPECIALIST I-II in the subject line . Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?

REQUIREMENTS TO FILE : One (1) year of paid, full-time experience in marketing community-oriented programs and services that require proficiency with graphic design software, such as QuarkXPress, Adobe InDesign, Adobe Illustrator, or Adobe Photoshop or similar is required .How many months of paid full-time equivalent experience in marketing community-oriented programs and services that require proficiency with graphic design software, such as QuarkXPress, Adobe InDesign, Adobe Illustrator, or Adobe Photoshop or similar do you possess?

EXPERIENCE : One (1) year of paid, full-time experience in marketing community-oriented programs and services that require proficiency with graphic design software, such as QuarkXPress, Adobe InDesign, Adobe Illustrator, or Adobe Photoshop or similar is required .Describe your experience in marketing community-oriented programs and services that require proficiency with graphic design software, such as QuarkXPress, Adobe InDesign, Adobe Illustrator, or Adobe Photoshop or similar.To receive credit for the required experience, you must include the following information describing your experience as it relates to the requirements. Do not copy and paste your resume . 1) Employer Name 2) Your Job Title 3) Dates of employment (mo / year to mo / year) 4) Total average hours per week 5) Duties performed for position held. Your responses must be complete to receive credit for this experience. Incomplete responses WILL NOT receive credit. If you do not have any related experience, indicate with NONE.

Knowledge of media and usage requirements, including drafting, creation of graphic art materials, copywriting and art direction is required. Please describe in detail your knowledge and / or experience as it relates to the aforementioned. Do not copy and paste your resume Your response must demonstrate the knowledge in this area to receive credit. Incomplete responses WILL NOT receive credit. If you do not possess this knowledge, indicate NONE. is required .

DESIRABLE QUALIFICATIONS : (Optional)Bilingual / Biliterate skills (Spanish, Khmer, or Tagalog) is desired for some positions. Indicate, by checking the appropriate box if you possess the following desirable qualifications : Bilingual, ability to speak Spanish, Khmer, or Tagalog.

ACKNOWLEDGEMENTS : By answering yes, I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete.Proofs for this position may include : college transcripts / degrees and / or DD-214 Member 4 Form, if claiming veteran's preference. Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

For information on evaluation services :

ACKNOWLEDGMENTS : By answering "yes", I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and / or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) 570-6202.

By answering "Yes" and submitting this application, I certify the following that : 1) I have personally completed the information provided and that it is accurate and complete to the best of my knowledge; and2) I understand that any falsification may cancel any terms, conditions, or privileges of employment.I understand and acknowledge the aforementioned statement.

Required Question

Salary : $23,371 - $31,890