SYSTEMS TECHNICIAN I-IV

SALARY INFORMATION:   

Grade I    -       $24.784 - $33.554 Hourly

Grade II   -       $27.370 - $37.137 Hourly

Grade III  -       $30.201 - $41.066 Hourly

Grade IV  -      $34.259 - $46.567 Hourly

Under supervision, operates, installs, troubleshoots, maintains, supports, and monitors computer and/or communications hardware and software or other electronic equipment; May operate computers, mainframes, servers, and peripheral equipment (e.g. tape drives, disk drives, high speed printer, memory, monitors, modems, etc.); May resolve end-user support calls or tickets for computers and/or communications hardware and software or other electronic equipment; May monitor the efficiency of operations and detect/correct job errors or equipment failures; May install, upgrade, configure and test computer hardware and software, peripheral equipment or other electronic equipment; May diagnose basic computer or network problems, determines causes or failures/errors and report information according to procedures; May repair or replace defective parts and/or contacts vendors to arrange repairs; May develop training documents and/or prepare reports/manuals for end users; May monitor the efficiency staff and provide training to build technical skills and problem-solving expertise; may serve in a lead or supervisory capacity; and performs other related duties as required.

Candidates must meet Option A, B, or C to qualify: 

OPTION A. Successful completion of 12 semester/18 quarter college-level units in computer science, information systems, or a closely related field;

OR

OPTION B. Completion of a certificate program or technical school in computer science, information systems, or a closely related field or the attainment of a computer science/information systems-related industry-recognized certification;

OR

OPTION C. Six (6) months of full-time equivalent experience offering specific and substantial preparation for the duties of the position.

*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate a field of study and degree conferred date. Candidates who possess degrees from colleges or universities outside the United States must attach proof of educational equivalence at the time of filing.

Knowledge, Skills, and Abilities:

• Ability to problem solve;
• Ability to work collaboratively with people at all levels within an organization;
• Ability to pay close attention to detail;
• Ability to provide excellent customer service.

Willingness and ability to work overtime rotating shifts, weekends and holidays.

Some positions require an extensive background investigation.

A valid driver's license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments.

Application and Supplemental Application......................................................Qualifying

Screening of applicants will be conducted on the basis of application and required supplemental application submitted.  This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification.  All applicants meeting the minimum qualifications will be placed on an eligible list.  Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Candidates meeting the minimum qualifications with applications received by February 21, 2025, will be placed on Test #01 established eligible list. Based on the number of applications received, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

If you have not received notification within two (2) weeks after close filing, please contact the Civil Service Department at (562) 570-6202.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638.

An Equal Opportunity Employer.

J.O.B. H70AN-25      ST:SR         CSC 2/5/2025

Salary : $25 - $47