First Assistant Golf Professional

The City of Louisville seeks a full time -year round, First Assistant Golf Professional who is responsible for supporting the daily Golf Course operations under the direct supervision of the General Manager. The First Assistant Golf Professional is responsible for training and supervising 50 plus part time employees during the busy season. The selected candidate will assist the General Manager with maintaining efficient, professional, and safe golf operations. This role will have the opportunity for teaching private lesson instruction, junior and group lessons, clinics, and schools. 

Additional compensation opportunities:
Golf Lessons:  Assistant Golf Professionals may teach Golf lessons and receive 80% commission from their lesson revenue and 20% goes to the City.  More details will be given if you are chosen to interview. 

The role may be required to work early morning, evening, weekend, and holiday shifts as required.

The City of Louisville offers the following benefits for all Tier 1 positions:

• Medical, Dental, and Vision Benefits
• Flexible Spending Accounts / Health Savings Account Short and Long Term Disability
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment Tuition Assistance
• Learning & Development Opportunities 
• Recreation Center Pass
• Retirement Plan 401(a) with employer match
• Paid time off including vacation, sick and 12 holidays

Applications will be reviewed as submitted and interviews scheduled until the position is filled. 

All initial communication regarding your application will come via email usually from info@governmentjobs.com or the recruiter. Please check your email messages frequently and your junk mail during the application process.

• Responsible for following the professional example of the General Manager and maintaining that example for all employees.
• Act as lead for team operations including cart/ range attendants, starters, and player assistants
• Assist in the administration and scheduling of daily play, leagues, tournaments, high school teams, and club events
• Create a comprehensive staff schedule under the management and lead of the General Manager
• Assists with organizational activities for the men's and women’s clubs along with the junior golf programs
• Assist with the creation of training programs and training materials for seasonal staff
• Work closely with the General Manager to implement any and all operational improvements and ideas
• Assist with and manage a range of outings and tournaments as needed
• Assume Head Golf Professional duties in General Manager’s absence
• Serve as staff manager, Pro Shop assistant, or operations specialist as required, including but not limited to:
  • Daily Pro Shop opening and closing, green fees collection, cart and club rentals, range balls sales, and manage Pro Shop merchandise
  • Responsible for maintaining the Golf Shop in a clean, orderly, and fully-stocked condition
  • Prepare written reports and memos in a clear and concise manner
  • Maintain files and follows-up on delegated tasks
  • Assist in the merchandising and display of Golf Shop merchandise as needed
  • Assist with Pro Shop inventory control and front desk management
• Prepare purchase orders in accordance with City policies and procedures
• Responsible for daily cash reports and bank deposits at the end of each shift; perform daily collection, deposit, and accounting procedures for Golf Course fees and charges in accordance with City policies and procedures
• Oversee the daily and monthly maintenance of electric golf car fleet
• Serve as representative of the City of Louisville while on duty or as a visiting golf professional at other facilities
• Oversee the programming and maintenance of the electronic tee sheet
• Participate in ordering, receiving, inventorying, and displaying merchandise as needed
• Perform collection and analyzation of performance data of our key profit centers: green fees, golf cart fees, annual season pass sales, golf instruction, golf shop sales, and range sales
• Maintain and continue to expand work on own golfing skill and knowledge
• Provide private, junior, and group golf lesson instruction to clients
• Oversee PGA Jr. League and PGA Camps
• Provide input regarding number and type of instructional classes to be offered; assist with class schedules, descriptions, and publication coordination of classes/ events
• Collaboratively work with fellow Pro Shop employees in daily operations
• Create and foster a high degree of customer service and professionalism in the workplace
• Provide excellent customer service and hospitality to Golf Course guests
• Run errands as required
• Regular and predictable attendance required
• Other duties as required

• Minimum age eighteen (18) years by first day of employment  
• High school diploma or equivalent educational credential
• Two (2) years of experience working at a golf course in a customer service capacity 
• Class A Professional OR graduate from a professional golf school OR enrolled in PGA Level 3 program preferred

LICENSE, CERTIFICATE, OR REGISTRATION REQUIRED:

• Current driver’s license in good standing with no major violations in the past three (3) years and must maintain good standing through employment
• Current First Aid and CPR certification preferred
• Prefer PGA certified

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent customer service and interpersonal skills 
• Ability to read, comprehend, and interpret City of Louisville policies and procedures
• Ability to communicate effectively with co-workers, citizens, and others verbally and in writing
• Ability to respond to customer concerns promptly and effectively 
• Ability to establish and maintain effective working relationships with employees, the public, and other agencies
• Ability to add and subtract two digit numbers and to multiply and divide by 10 and 100 using United States currency
• Ability to apply and calculate fractions and percentages
• Ability to complete timesheets
• Ability to problem-solve in ambiguous situations
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to navigate and execute basic functions of personal computer, cash drawer, cell phone, landline phone, calculator or similar adding machine, photocopier, golf merchandise, and fax machine

PHYSICAL REQUIREMENTS:
 While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, kneel, stoop, reach and lift, exhibit manual dexterity and the ability to handle objects. Must be able to lift up to 100 lbs. with assistance and up to 50 lbs. unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
 
WORK ENVIRONMENT:
The work environment is primarily in an indoor setting but not limited to indoors.  The noise level in the work environment is usually moderate.

EQUAL OPPORTUNITY EMPLOYER:
The City of Louisville offers Equal Opportunity for employment and advancement to all qualified applicants and employees.  It is the City’s policy not to discriminate on the basis of race, religion, creed, sex, age, national origin, ancestry or disability unless related to a bona fide occupation qualification.  This policy applies to all aspects of employment and the provision of the municipal services.  The Human Resources Manager has been designated as the compliance coordinator for persons with disability seeking employment and will provide reasonable accommodations for testing and employment to qualified applicants.

Salary : $58,760 - $79,331