Golf Assistant Olde Course and Cattail Creek - Part Year

Job Summary:

Performs varied pro shop duties as the front-line customer service representative and cashier at Loveland Olde Course and Cattail Creek Golf Course. Provides a variety of support functions to the golf professional staff. Assists in all aspects of daily golf operations.  Must work a variety of shifts including early morning, evening, weekends, and holidays.

The salary range for this position is $17.08- $23.05 per hour, depending on qualifications and experience.  

Position will remain open until filled.

This position is a ten (10) month max, part year, 40 hour per week position with Medical coverage benefit option only.

Essential Functions:

• Opens and closes golf shops and cart barns at The Olde Course and Cattail Creek Golf Course.
• Assists in the daily coordination of golf course play and practice range operations.
• Assists with control and management of play.
• Assists with promotion of all golf programs.
• Understands, follows, and enforces all golf course policies.
• Assists guests with booking tee times, greets customers, and answers telephones.
• Collects fees and sells merchandise.
• Checks and cleans all golf shop areas and public spaces.
• Provides a high level of customer service and hospitality.

Other Job Functions:

• Duties may include to trash removal, cleaning, painting and other maintenance tasks as required.
• Assist other golf operations and division staff as needed.
• Performs other duties as assigned.

Job Level and Management Expectations:

Qualifications:

Education:

• High School graduate or GED required.

Experience:

• 2 years Previous work experience performing similar customer service duties, including high degree of public contact and customer relations in a fast-paced environment required.
• Required 18 minimum years of age at time of hire.
• Experience in a golf pro shop preferred.
• Experience with computerized cash register highly desirable.

Certifications:

• Must possess a valid driver's license.
• PGA associate member, LPGA member in good standing or registration in PGA’s PGM program or LPGA’s Apprentice Program preferred.

Knowledge, Skills, and Abilities:

• Must possess general working knowledge of pro shop procedures and methods.
• Requires typing at a speed that would enable a transaction or project to be completed in a timely manner.
• Must be able to communicate effectively with co-workers and the general public.
• Ability to answer telephones and clearly communicate information.
• Must possess excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience.
• Must be able to complete fee transactions quickly and accurately.
• Must be able to operate menu driven computer/cash register system.
• Knowledge of standard computer operations and related software applications with word processing, spreadsheets, and golf-related programs.
• Ability to multi-task in a busy environment with strong organization skills.
• Must be at least 18 years of age upon hire.

Physical Demands and Working Conditions:

• Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
• Frequent exposure to routine office noise and equipment.
• Frequent exposure to heat and noise along with working outside in the elements.
• Occasional moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools.
• Occasional Exposure to hazards that are predictable or well protected against.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home.  Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains.  The community is bustling with a thriving arts, brewery, foodie and shopping scene.  Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals.  Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness.  The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Non Benefit Eligible Benefits Package Includes:

• Retirement – 457 employee funded plan
• Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked
• Employees working more than 30 hours per week are eligible to enroll in one of our 2 Medical plan options (per the ACA)

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

A driving record and background check, including a criminal sex offender search, will be obtained pre-employment.