Custodial Crew Leader

Salary : Depends on Qualifications

Location : Lynchburg, VA

Job Type : Full-time

Job Number : 03058

Department : Public Works

Opening Date : 02 / 18 / 2025

Closing Date : 3 / 4 / 2025 11 : 59 PM Eastern

Description

Public Works Department is seeking a Custodial Crew Leader to coordinate, assign, lead and follows up with the daily operation of assigned staff and custodial related tasks in a team-based environment.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Assists with overseeing and the scheduling of the daily custodial care, heavy cleaning, meeting room set up, special event support and other work order related services activities for Custodial Staff;
• Serves as backup in the absence of the supervisor; Leads, trains, and participate in the daily operation of custodial care;
• Coordinates and arranges the necessary resources to complete daily tasks;
• Inspects building spaces for cleanliness and ensures custodial employees maintain acceptable work quality and productivity;
• Supports the custodial team in accomplishing work by sharing equipment, training expertise and resources;
• Trains and instructs subordinates in safety and the use of specialized custodial equipment, materials, techniques and procedures;
• Ensures safety practices are followed;
• Tracks daily time and attendance records and approves leave when needed;
• Enter daily work requests in Lucity;
• Maintains inventory and assists in the acquisition and distribution of cleaning supplies, materials and equipment;
• Serves as a backup for payroll submission in the absence of the supervisor;
• Addresses and documents violation of Public Works / City Policies and reports to supervisor;
• Monitors breaks and lunchtime to keep within guidelines;
• Prepares accident and injury reports and forwards to appropriate personnel;
• Works with supervisor to ensure follow through on Family Medical Leave, Worker's Compensation and Light Duty Status;
• Offers assistance, coaches and gives advice to Custodial Staff;
• Communicates effectively and maintains cooperative relationships with customers, peers and staff;
• Provides supervisor with employee performance feedback throughout the year;
• Participates in professional development by attending appropriate supervisory, leadership, technical training and offers developmental opportunities to employees;
• Assists with recruitment and selection of full time and temporary employees;
• Assists with coordinating and overseeing moving of furniture and setup of rooms for events and programs;
• Operates light and heavy automotive equipment such as a box truck and other vehicles;
• Reports repair needs beyond the capabilities of custodial workers to supervisor / manager;
• Checks daily cleaning, projects and contracts for progress and for conformance to work orders and building standards;
• Investigates citizen and user agency complaints;
• Responds to special requests and emergency calls from user agencies;
• Responds to emergencies such as snow, floods, wind storms, etc., and directs others and completes a variety of emergency duties;
• Assists in preparing snow schedule;
• Serves as a Crew Lead in emergency responses;
• Uses computer to perform work order entries, documenting, and email communication;
• Runs office and council mail and train others in this function;
• Secure / lock-up of buildings;
• Must be able to lift heavy objects, to help with office moves and / or relocation;
• Must be able to assemble / disassemble furniture;

Substitutes for custodial staff when needed;

ADDITIONAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING :

May assist in the operational work of custodians, as needed.

May substitute for higher level supervisor in his or her absence.

When unusual situations occur and / or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

Supervisory Duties Directly leads employees in the operation custodial services.

Ensures that department / city policies and applicable laws are followed. Effectively handle multiple priorities, organizes workload and meets strict deadlines. Assists in recruiting and training of employees. Makes recommendations regarding performance and discipline of employees.

Minimum Education and Experience Required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE

Three or more years of extensive experience in custodial work, some of which has been in a supervisory / leader capacity; or equivalent combination of education and experience.

Additional Requirements

Possession of valid Driver's License issued by the Commonwealth of Virginia with an acceptable driving record that meets the criteria of the City.

Relevant background checks must be completed and approved.

Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.

The City offers an array of benefits combined with direct salary / wages in order to establish a total compensation package that supports the City's goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.

Medical, dental, and vision coverage

the City's contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit

Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans

Additional information about City benefits can be found on our and in the

Normal regular working hours for this position are 5 : 00 a.m. - 1 : 30 p.m., Monday through Friday. At times, you will be required to work beyond the regular hours and weekends based on operation needs. Are you willing and able to work these hours?

How many years do you have leading / supervising a group of employees?

Please describe your experience leading / supervising a group of employees.

Please describe, in detail, your experience with stripping, waxing and buffing of floors. Including equipment used.

Describe your experience with using computers?

This position requires you to work snow removal and other emergencies outside the normal schedule to include evenings, weekends and holidays,. Are you willing and able able to work this schedule?

How many years of experience do you have in commercial cleaning?

Are you familiar with and able to operate a box truck and other vehicles?

This job involves physically demanding work - walking and standing almost constantly, reaching overhead and bending, regularly lifting up to 25 pounds and moving up to 100 pounds during office moves and / or relocation. Are you able to perform this type of work, with or without reasonable accommodations?

This position requires a valid driver's license and acceptable driving record history. I certify that I have read the DMV Record Release Notice, and give the City of Lynchburg permission to obtain my Virginia Driving Record.

If you answered in the above question that you currently possess a Virginia Driver's License, please provide your License Number.

Current Out-of-State applicants and applicants who have had an Out-of-State Drivers License at any time in the last 3 years) : I agree to provide, WITHIN 2 WEEKS OF MY APPLICATION, a copy of my driving record from that state where I am currently licensed or have been licensed within the past 3 years. I will contact Human Resources within 2 weeks if I am unable to obtain my out of state driving record in that time. I understand that my application may not be considered for this position until I submit my out of state driving record.You can email this information to human.resources@lynchburgva.gov, or fax to 434-845-4304 or mail this information to Human Resources, 900 Church Street, Lynchburg VA 24504. Include the name of the position for which you are applying. If you have a driving record less than 30 days old you can upload as an attachment to your application.

Required Question