Metro Transit General Manager

The City of Madison is seeking a skilled and empathetic leader to be the next Metro Transit General Manager. Metro Transit is a City department that provides fixed route and paratransit service to the greater Madison region. Our fixed route service, including the recently launched MetroRapid Bus Rapid Transit (BRT) service, carries 45,000 passengers a day on 24 routes (23 fixed route and one 15-mile BRT route) with 31 BRT stations and 194 buses (132 40-foot buses and 62 articulated all-electric buses). The successful candidate will be a collaborative and effective leader who can manage change and motivate staff as they plan and integrate multiple new systems, including fare systems, route maps, a satellite facility, and electric buses.

Madison is dedicated to providing high quality transit services to our diverse and growing community and to the region via our partner communities. Our next Metro General Manager will lead a growing transit system while supporting staff through process improvement and data-informed practices. Under the policy direction of the Mayor and Transportation Director, the Transit General Manager is responsible for exercising considerable judgment and discretion in meeting program objectives.

Madison is a leader in providing sustainable, equitable and safe transportation choices for all residents. Over the past five years, Madison has made significant strides in transportation, launching Bus Rapid Transit and a Vision Zero traffic safety project, conducting a transit network redesign, implementing Transit-Oriented Development (TOD) and Traffic Demand Management (TDM), achieving designation as a Platinum Biking and Gold Walking City, and beginning work on a new curb management system. We seek a leader who will collaborate with our Department of Transportation Director and partners to build on and expand this work.

Minimum Qualifications

• Four (4) years of senior management experience in mass transit system work which includes a variety of the following responsibilities: Managing a multi-level organization, long range planning, managing operations including route structuring, collective bargaining/labor management, managing work culture, and fiscal services.

- AND-

• Bachelor's degree in transportation, urban planning, business administration, public administration or related field.

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Four (4) years of experience in applying the following:

• Principles, practices and procedures associated with mass transit related system management, including strategies and long-range planning, finance, collective bargaining and related disciplines.
• Principles, techniques and practices of management, various elements of mass transit related systems and their inter-relationships, trends in regional transportation issues.
• Principles and practices of public/business administration consistent with the management of a city department, including the dynamics of policy development, sustainability, budgeting, resource planning, etc.
• Full range of supervisory principles and practices, labor relations and staff management.

Two (2) years of experience in applying the following:

• Computers and related computer software applications used in management, scheduling, and planning.
• Managing operations of transit system including route structuring, managing workplace culture, or another transportation initiative.
• Sustainability principles and practices as it relates to operating a large fleet

Department

Metro Transit

Opening Date

04/24/2025

Closing Date

5/26/2025 11:59 PM Central