What are the responsibilities and job description for the Transit Operator - Full-Time or Part-Time position at City of Madison, WI?

Salary : $55,039.66 Annually

Location : Madison, WI

Job Type : PERMANENT FULL TIME

Job Number : 2024-00452

Department : Metro Transit

Opening Date : 01 / 02 / 2025

Closing Date : 1 / 16 / 2025 11 : 59 PM Central

Comp. Group / Range : 41 / 5A

General Description

Metro Transit is now hiring for permanent part-time AND full-time transit operators.

NO EXPERIENCE NECESSARY! We will train you how to drive a bus.

Metro provides a 13-to-15-week paid training program for full-time Transit Operators (and a shorter period for part-time Operators.) Even if you have never driven a large vehicle before, our instructors will help you become a confident Transit Operator! During this thorough training, you will receive support while you get your Commerical Driver's License (CDL) permit, your CDL license, and learn the policies and procedures necessary to be a successful Transit Operator.

This is responsible work to transport passengers in the City of Madison and surrounding areas. Employees must exercise skill and judgment in operating transit vehicles in a safe, reliable and courteous manner. Work is performed under the direction of one or more Transit Operations Supervisors.

You do not have to have a CDL permit to start!

Metro Transit will train successful candidates to get their Commercial Driver's License (CDL) permit and license during the training period. Candidates are required to pass the both the written and road tests during that portion of training after hire to continue employment with Metro Transit.

Benefits Include :

health, dental, vision, income protection and life insurance (full-time positions)
health insurance option with no monthly premium for 100% full time Operators
paid training
pension - automatic retirement savings with employer match (full-time employees)
free uniforms
paid parental leave for birth or adoption (for eligible employees)

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program .

Employees will serve a one (1) year probation period. During the initial training period of 13 to 15 weeks, Transit Operators will be scheduled for approximately 40 hours per week. Following the training period, part-time Transit Operators will work 15-20 hours per week working split shifts to cover the open and closing hours of the Public Schools. Full-time Transit Operators will work 40 hours per week in a variety of shifts, and must be available to workdays, nights, weekends, and holidays as scheduled. Good attendance is essential to continue employment.

This recruitment may be used to fill current vacancies and future vacancies for up to six (6) months.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn't match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

Examples of Duties and Responsibilities

Operate a transit motorcoach vehicle to safely, reliably and courteously transport passengers in the city of Madison and surrounding areas. Adhere to adopted routes, schedules, and operating policies and procedures.

Assist passengers in getting on and off the bus. Safely operate ramp and assist in placement of wheelchairs or other similar mobility assistance devices for individuals with disabilities, including repositioning passenger seats, and secure wheelchairs / mobility assistance devices.

Identify safety or vehicle operations problems and report to supervisor or dispatcher for action. Report accidents, following applicable policies and procedures. Complete accident report forms.

Maintain effective passenger / customer relations. Answer questions and assist passengers as appropriate. Respond to a wide variety of operations and customer relations issues such as : medical emergencies, passengers who are lost or disoriented, emergency road conditions and other situations by taking action and / or notifying a supervisor or dispatcher. Inform passengers of ridership rules and regulations.

Program and operate a fare box, as taught during training. Issue transfers and honor passes in accordance with established procedures. Operate the numeric key pad on a mobile data terminal (MDT). Prepare reports and maintain records as requested.

Perform related work as required.

Minimum Qualifications

All applicants will be evaluated against the driving record standards listed below. Depending on the number of candidates who pass the driving criteria, random selection may be used to determined who will move forward to interview.

Applicant's Driving Record

An applicant's driving record will be evaluated. If an applicant has held a driver's license in another state in the past five (5) years, the applicant is required provide a copy of their driving record abstract from that state.

IF AN APPLICANT HAS ANY OF THE FOLLOWING ON THEIR DRIVING RECORD, THEY WILL BE DISQUALIFIED FROM THE PROCESS :

Six (6) or more points against an applicant's Wisconsin driving license, or

Operating While Intoxicated (OWI) conviction in the past five (5) years, or

One (1) Operating While Intoxicated (OWI) conviction against a driver's CDL, or

One (1) revocation in the last year, or

Four (4) or more moving violations within the last five (5) years; including at least one (1) moving violation in the last two (2) years.

The successful candidate will possess the following :

Ability to apply the rules of the road and applicable laws. Ability to operate a motor vehicle in a safe and responsible manner.

Ability to maintain prescribed safety standards. Ability to exercise judgment in emergency situations. Ability to identify and report vehicle mechanical defects.

Ability to interact appropriately and courteously with patrons and maintain effective passenger and public relations. Ability to work effectively with multicultural communities.

Ability to understand and communicate effectively in English. Ability to understand and follow written instructions, policies and procedures, including highway traffic signs / signals, and other official inquiries. Ability to read maps / schedules and complete routine written reports / records.

Ability to maintain adequate attendance.

Driving experience preferred.

for a complete list of the knowledge, skills, and abilities for this position.

Special Requirements

At the start of employment, a Transit Operator must be at least 18 years of age, as required by U.S. Department of Transportation regulations, have a safe driving record and have passed all job-related tests, including a pre-employment physical exam.

It is fine to already have a Commercial Driver's License or permit and endorsements upon hire, but not required . Candidates without a permit / license will be required to pass the Commercial Driver's License (CDL) Permit Test. All candidates will be required to pass the CDL Skills Test administered by Metro Transit after initial paid training as a condition of continued employment. Employees are responsible for maintaining a CDL with proper endorsements.

Employees need their birth certificate or valid passport in order to get their CDL permit, and it can take several weeks to get a copy, particularly from out of state if they don't already have it. Successful candidates should begin the process of requesting their birth certificate once they are offered and accept the position.

Physical Requirements :

Ability to remain seated for four (4) hours at a time, and up to eight (8) hours with limited breaks to stretch.

Ability to exert strong pressure with legs and feet on heavy foot pedals almost continuously for acceleration and with great frequency for braking.

Ability to apply up to fifty (50) pounds of effort frequently for required tasks; including constantly pushing and pulling a heavy steering wheel.

Ability to reach high above their heads to change destination signs on assigned buses.

Ability to stoop, kneel, bend, lift, and pull heavy objects in order to perform routine and emergency tasks, including to secure straps for wheelchairs on the bus.

For a detailed explanation of the physical demands, please review the online.

Metro Transit has adopted the physical qualification standards provided in the Federal Motor Carrier Safety Regulations of the Federal Highway Administration. These standards permit the hiring of qualified individuals with disabilities, as required by the Wisconsin Fair Employment Act, Sec. 111.34(2)(c), Wisconsin Statutes. The successful candidate must be able to pass the Metro physical with either a 2-year certification or re-certifications for a 2-year period.

Payroll title for this position is Transit Operator. Salary listed is at step 3 per Union agreement

The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.

Compensation

The City of Madison strives to pay competitive wages. View the current for pay for all classifications. Employees receive increases based on tenure with the City.

Benefits

The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our for more information.

Leave

Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.

After 1 year 10 work days of vacation

After 7 years 15 days

After 11 years 20 days

After 19 years 25 days

After 27 years 27 days

Employees earn 5 personal days in addition to vacation.

Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 1 paid leave day (the Friday after Thanksgiving).

Employees also earn 13 sick days annually that may accrue to a total of 150 days.

Retirement

The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.

Insurance

The City of Madison offers a variety of optional insurance programs including :

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Life Insurance

Income Continuation Insurance (for short and long-term disability)

Long Term Care Insurance

Other Benefits

The City offers numerous other benefits and programs for employees, including :

457(b) deferred compensation plans

Employee Assistance Program

Bus Pass on Madison Metro

Flexible Work Schedules

Employer-paid Training

Transit Operators work a variety of different schedules including weekdays, weekends, evenings, holidays and split schedules. Schedules may change every few months. Will you be able to work whatever schedule you are assigned?

Transit Operators may need to :

Remain seated for up to four (4) hours with limited stretch breaks

Exert strong pressure on foot pedals and brake frequently

Turn a heavy steering wheel equal to 50 pounds of pulling pressure

Reach above head to change signs

Stoop, kneel, bend, lift to perform routine and emergency tasksCan you do the tasks above either with or without an accommodation?

Required Question

Salary : $55,040

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