Mahr Park - Park Attendant

TITLE: PARK ATTENDANT

Under general supervision of Park Director, Park Attendant staff will welcome guests at Mahr Park Arboretum and play a critical role in ensuring that patrons enjoy their time in the park during park programming and events, as well as other times. Park Attendants are the friendly and forward-facing team members who interact with guests and provide superior customer service and assistance with guest needs.

ESSENTIAL FUNCTIONS:

• Greeting and interacting with park visitors in a positive and customer-based focus, answer questions clearly, be open to feedback from visitors, and approach and speak to guests as appropriate.
• Open and close facilities.
• Make transactions by accepting payments via cash, credit card and checks for all rentals and giftshop/pro-shop items and make record of all transactions as needed.
• Must be knowledgeable with Laptop, iPad, printer, copier, email, proper phone communications.
• Assist with Events, programs, special activities set-up, take-down, event duration monitoring.
• Monitor and remain in assigned areas; report any issues or repair needs and notify Park Director of all necessary updates or conditions.
• Collaborate with all Park staff as needed.
• Have knowledge of all park rules and regulations and Mahr history.
• Have knowledge of Park layout and directional maps, including facility’s, trails, waterways restrooms and exits.
• Assist Park Director with a variety of office assistant tasks (paperwork, errands, filing, etc.)
• Watering plants and minor trash, limb collection around facilities.
• Inform Park Director of developing problems.
• Respond in a quick and professional manner to incidents.
• Be aware of all special functions or activities that occur during the event.
• Keeping track of number of visitors and other Welcome Center/Park specifics.
• Cleaning will be performed daily- will include any park facility, restroom, outdoor space as needed and assigned by Park Director.
• Stocking and maintaining inventory list of what is needed.

ADDITIONAL FUNCTIONS:

• Perform all other duties as assigned

MINIMUM QUALIFICATIONS:

• Effective oral communication and writing skills
• Ability to interact with guests and staff on a professional basis
• Must be a minimum of 18 years old
• Ability to work a flexible schedule, including but not limited to late nights, weekends and select holidays
• Dependable, punctual, reliable, professional and neat in appearance
• While performing these duties, the employee is regularly required to stand and/or walk for extended periods of time which may include stairs.
• Employee must be able to use hands and arms to reach and/or handle, and occasionally lift or more
• objects weighing up to twenty-five (25) pounds.
• Employee must be able to communicate with and understand guests, clients and employees