What are the responsibilities and job description for the POLICE SERVICES SPECIALIST - POLICE position at City of Manchester, NH?
POLICE SERVICES SPECIALIST - POLICE
GRADE 14
PAY RANGE - $20.65 - 29.49/hr - plus comprehensive benefits package
General Statement of Duties:
Serves as an initial contact person for receiving public within the Manchester Police Department; Renders assistance to the general public and takes whatever action necessary and appropriate to meet the needs and requests for public service; performs directly related work as required.
Examples of Essential Work:
- Makes initial contact with the public at the reception area, and screens individuals according to the service they require;
- Prepares and types Police reports, including interviewing victims, witnesses and appropriate others to gather information;
- Participates in preparing complaints and other Departmental paperwork as assigned;
- Performs switchboard and other communications tasks as assigned;
- Performs staff support duties in processing prisoners;
- Coordinates, distributes, files and prepares Police records and statistical requirements;
- Performs follow-up investigations by telephone on-going, re-opened or special assignment cases;
- Prepares case supplemental reports;
- Obtains statements and documents used as official Police records;
- Coordinates the dissemination of Police reports within the Department;
- Receives and reports criminal information;
- Responds to requests for information from the public regarding Police procedures and objectives;
- Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; and more..
Acceptable Experience and Training:
- Graduation from High School or possession of a GED, preferably supplemented by additional course work in Criminal Justice; and
- Some experience in general office administration; or
- Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Required Special Qualifications:
- Ability to pass a background check.
Additional Requirements:
- 40 hours per week: 4 days on, 2 days off - Rotating shifts required.
- Shifts include 7:00am - 3:00pm, 3:00pm - 11:30pm
- Nights, weekends and Holidays required
Salary : $21 - $29
