What are the responsibilities and job description for the Water & Wastewater Operations Manager position at CITY OF MANCHESTER?
Job Details
Job Location: MANCHESTER, TN
Position Type: Full Time
Salary Range: Undisclosed
Job Title: Water & Wastewater Operations Manager
Department: MWSD Water & Sewer
Reports To: MWSD Director
Created by: Jeff Perry
FLSA Status: Exempt
Approved By: BOMA
Approved Date: 2-4-25
Job Summary:
The Water & Wastewater Operations Manager is responsible for overseeing the daily operations of the water department, personnel, wastewater treatment facility and the collection system, ensuring efficient, compliant, and safe operations. This role involves managing a team of wastewater operators, water distribution and repair crews, maintenance technicians, coordinating maintenance and repairs, ensuring regulatory compliance, and optimizing treatment processes.
The manager will work closely with senior leadership, regulatory agencies, and contractors to maintain the facility’s operations in line with environmental and safety standards.
Key Responsibilities:
- Operations Management:
- Oversee the day-to-day operations of the wastewater treatment plant and collection system to ensure proper functioning and meet treatment goals.
- Oversee the day-to-day operations of the water department and distribution department to ensure daily tasks and projects are met in a timely manner.
- Develop, implement, and maintain standard operating procedures (SOPs) for wastewater processes.
- Monitor, adjust, and optimize wastewater treatment processes to ensure the highest standards of water quality.
- Supervise and direct water and wastewater operations staff, including foremen, crews, operators, technicians, and maintenance personnel.
- Coordinate emergency response actions during operational disruptions or failures.
- Staff Supervision and Training:
- Provide leadership and mentorship to the water and wastewater treatment team, ensuring safe, effective, and efficient work practices.
- Plan, conduct, and monitor ongoing training programs to ensure compliance with industry regulations and company standards.
- Develop staffing schedules to ensure 24/7 facility coverage while maintaining a focus on work-life balance.
- Compliance and Reporting:
-
- Ensure compliance with local, state, and federal environmental and health regulations, including discharge permits and monitoring requirements.
- Prepare and submit operational and regulatory reports, including water quality data, operational efficiency, and safety audits.
- Stay informed about changes in regulations and implement necessary process modifications to maintain compliance.
- Maintenance and Equipment Management:
- Oversee the maintenance of plant equipment, pumps, valves, and instrumentation to ensure optimal performance and reliability.
- Schedule and coordinate routine maintenance, inspections, and repairs to minimize downtime.
- Manage inventory of chemicals, parts, and other operational supplies.
- Budget and Resource Management:
- Develop and manage the operational budget, ensuring cost-effective utilization of resources and minimizing waste.
- Monitor and control operational expenses, including utilities, equipment, and personnel costs.
- Assist with the procurement of equipment and materials, ensuring adherence to the approved budget.
- Health and Safety:
- Maintain a safe working environment by adhering to all safety protocols, conducting safety audits, and promoting a culture of safety within the team.
- Investigate accidents, incidents, and near-misses, and implement corrective actions as needed.
- Ensure proper use of personal protective equipment (PPE) and compliance with OSHA guidelines.
Qualifications:
Education and Experience:
- Bachelor’s degree in Environmental Science, Civil Engineering, Chemistry, or related field (preferred).
- Minimum of 5 years of experience in wastewater treatment operations, with at least 2 years in a supervisory or management role.
- Certification as a wastewater treatment operator (e.g., Class III or higher) preferred. Certification in Collections (Class II) preferred.
Knowledge, Skills, and Abilities:
- In-depth knowledge of wastewater treatment processes, equipment, and technologies.
- Familiarity with local, state, and federal environmental regulations related to wastewater management.
- Strong leadership and team management skills, with the ability to motivate and manage diverse teams.
- Excellent problem-solving skills and the ability to make sound decisions under pressure.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and specialized wastewater treatment software.
- Ability to communicate effectively with both technical and non-technical stakeholders.
Physical Requirements:
- Ability to lift up to 50 pounds.
- Ability to work in various environmental conditions, including wet, hot, and cold environments.
- Must be able to climb stairs and ladders and work at heights as necessary.
Work Environment:
- Work is typically performed in an outdoor, industrial setting with exposure to various environmental conditions.
- Must be available for on-call emergencies and may need to work irregular hours, including nights, weekends, and holidays.
- The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements:
- Valid driver’s license and reliable transportation.
- Ability to pass background checks and drug screenings.
This job description is intended to convey essential information about the scope of the Water & Wastewater Operations Manager’s role, but it is not an exhaustive list of responsibilities or qualifications. Other duties may be assigned as needed.
Qualifications:
Education and Experience:
- Bachelor’s degree in Environmental Science, Civil Engineering, Chemistry, or related field (preferred).
- Minimum of 5 years of experience in wastewater treatment operations, with at least 2 years in a supervisory or management role.
- Certification as a wastewater treatment operator (e.g., Class III or higher) preferred. Certification in Collections (Class II) preferred.
Knowledge, Skills, and Abilities:
- In-depth knowledge of wastewater treatment processes, equipment, and technologies.
- Familiarity with local, state, and federal environmental regulations related to wastewater management.
- Strong leadership and team management skills, with the ability to motivate and manage diverse teams.
- Excellent problem-solving skills and the ability to make sound decisions under pressure.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and specialized wastewater treatment software.
- Ability to communicate effectively with both technical and non-technical stakeholders.
Physical Requirements:
- Ability to lift up to 50 pounds.
- Ability to work in various environmental conditions, including wet, hot, and cold environments.
- Must be able to climb stairs and ladders and work at heights as necessary.
