What are the responsibilities and job description for the Seasonal Summer Aquatic Center Attendant Supervisor position at City of Manitowoc?
Oversees Aquatic Center seasonal attendant operations to ensure a safe and pleasant experience for patrons and a safe, efficient and effective environment for employees.
Experience: At least one year managing in a customer service setting- preferred
Experience with customer service and cash handling
Certifications/Licenses: Food Manager Certification - preferred
Other Requirements: Must be at least 17 years of age
- Assists in the recruiting, selecting, training, scheduling, supervising, and evaluating of all Seasonal Aquatic Center staff.
- Prepares training programs for all Aquatic Center Attendants prior to the opening of the facility and during the season, in coordination with the Recreation Team Leader, Aquatic Center Program Coordinator, and other Aquatic Center Supervisors.
- Knowledgeable in the Manitowoc Aquatic Center procedures and computer programs.
- Coordinates overall operation, excluding mechanical aspects, of the Aquatic Center during open swim hours.
- Reconciles daily and nightly deposits.
- Assess the cash on hand throughout the day to ensure all of the cash tills have enough change to keep operations running smoothly and also that there is enough break-down cash in the change bag for the day, weekend, and/or any upcoming events. Work with the Recreation Team Leader to obtain change orders for the safe.
- Responds to emergency situations with composure and follows established guidelines for the appropriate response.
- Creates and maintains accurate records of inventory, attendance, accident reports, passes sold, and maintain maintenance and state health records.
- Orders inventory and looking ahead at the week, weekend, any special events, and the weather before placing orders.
- Performs building security duties such as opening and closing of the facility.
- Conducts bi-weekly staff training and daily emergency procedure drills.
- Works closely with Building Maintenance in order to maintain all aspects of the facility.
- Performs daily inspections to ensure the facility is in a clean, safe, operable condition.
- Trains staff on, distributes, and enforces- City of Manitowoc policies and procedures as well as state health codes and food safety policies, and assures all attendants are following proper procedures and policies.
- Provide excellent customer service to all Aquatic Center and Mini-Golf Patrons.
Experience: At least one year managing in a customer service setting- preferred
Experience with customer service and cash handling
Certifications/Licenses: Food Manager Certification - preferred
Other Requirements: Must be at least 17 years of age
- Maintain positive working relationship with staff and other employees.
- Other duties as assigned
Salary : $15 - $17
