What are the responsibilities and job description for the Facility Supervisor- Community Center position at City of Maple Grove, MN?
About Maple Grove, MN
Maple Grove is a forward thinking, thriving community in the northwest suburbs of the Twin Cities metropolitan area. We are home to over 70,000 residents with a projected population of 90,000 by 2040 with 2,500 acres of undeveloped land. The City of Maple Grove is proud to employ over 250 benefit-earning employees, 500 part-time, casual, temporary, seasonal employees, and 100 paid-on-call firefighters to staff our many departments. We provide public safety, public works, community and economic development, parks & recreation and many other important public services to a growing community.
The Position
The Maple Grove Parks & Recreation Department is seeking a Facility Supervisor for the Maple Grove Community Center. As the Facility Supervisor, you will get to interact with new individuals on a daily basis and meet our active and diverse community. In addition, you will help provide exceptional customer service to visiting patrons, help monitor the facility and program/activities, and facilitate proper security and emergency procedures when needed. As the Building Supervisor you will also be responsible for providing supervision and direction to other community center staff members. Come and join our growing and diverse community!
**Interviews conducted as applications are received- open until filled**
Part-time hours, evenings, and weekends.
Responsibilities
- Understands, reflects, communicates, and assures that customers are conducting themselves according to established policies. Resolve customer concerns in accordance with standards of procedures.
- Monitors and responds to behavior, safety, and emergency situations.
- Direct facility usage to include adhering to scheduled start/end times in accordance with the issued permit for the Community Center including interior/exterior events.
- Assures that facility set-up and tear-downs for events are completed in a timely manner. Completes all preparation requirements for a given permit.
- Assures proper use of equipment provided to facility users.
- Administers basic first aid and directs emergency procedures in the event of an emergency.
- Responsible for security procedures including opening or closing the facility.
- Operates cash register, performs proper cash procedures, and accurately completes reports.
- Assists the management team to coordinate and monitor facility operations such as the concessions, indoor playground area, pool, arena, gym, etc.
- Oversees and assists in the supervision of part-time staff as designated by the Facility Coordinators.
- Performs general cleaning and light maintenance duties.
- Performs daily verbal and/or written communication and completes necessary reports accurately and in a timely manner.
- Conducts tours and processes room rental information accurately and promptly.
- Performs other duties as assigned.
Ability to:
- Interact with the public, co-workers, and supervisor in a professional manner.
- Work by oneself with no direct supervision.
- Make decisions using judgment and problem-solving skills.
- Follow through and adhere to details defined on permits.
- Accurately complete reports.
- Flexible schedule to include early morning to late evening, holidays, weekends, and overnight.
- Operate technical and mechanical equipment including multimedia, lighting, and food service equipment.
- Skills in basic personal computer operation.
- Stand or sit for long periods of time.
- Tolerate moderate noise levels.
Qualifications
Need to have:
- Must be 18 years of age or older.
- Ability to lift up to 50 pounds individually and move tables with assistance up to 175 pounds.
- Experience working in crowd control and facility supervision.
- Experience with computers.
- Experience in performing custodial/cleaning and maintenance duties.
- Current C.P.R. certification and Red Cross Basic First Aide training preferred.
Supplemental Information
