Human Resources Operations Manager

Company Description

Welcome to the vibrant community of Maricopa, where small-town charm meets urban living convenience. Nestled between Phoenix and Tucson, Maricopa offers a blend of rural tranquility and metropolitan accessibility. Home to over 74,000 residents, it is the 2nd fastest-growing city in Arizona and the 12th in the U.S. Maricopa is recognized for its economic vitality, safety, and as a top place to raise a family. Join us in a thriving and diverse community dedicated to excellence and growth.

GENERAL SUMMARY

The HR Operations Partner will be instrumental in delivering HR operational support. This role is responsible for ensuring smooth functioning of HR processes, systems, functions, and policies to align with organizational objectives, ensure compliance with regulations, and promote employee wellbeing. The HR Operations Partner will work closely with senior leadership, managers, and HR teams to execute HR initiatives, enhance employee engagement, and drive workforce planning and development. This position reports to the HR Operations Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

·        Maintain and optimize HR systems (HRIS) to improve the efficiency of HR processes.

·        Administer payroll processing, benefits enrollment, and leave management, ensuring compliance with relevant policies and regulations while providing accurate and timely support to employees and management.

·        Monitor and report on key HR metrics, such as turnover rates, retention, and employee engagement, making recommendations for improvements.

·        Maintain accurate employee records, ensuring compliance with data protection and confidentiality standards.

·        Acts as a bridge between HR operations and other HR or business functions.

·        Focuses on implementing and optimizing specific HR processes and systems (e.g., onboarding, HRIS management, or compliance support).

·        Provides hands-on support to employees, managers, and HR teams for operational issues.

·        Collaborates with HR managers, HRBPs, HRGs, and department managers to align HR operations with organizational needs.

·        Performs other duties as assigned

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

·        Three (3) to five (5) years of general human resources experience.

·        Three (3) to five (5) years of payroll experience

·        Three (3) to five (5) years of benefits and leave administration

·        Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.  

PREFERRED QUALIFICATIONS

• Bachelor’s degree in human resource management, Public Administration, or Business Administration
• Three (3) to five (5) years of experience with ADP or Munis systems

Licenses or Certifications

·        Possession of (or ability to obtain within 1 month of hire) an Arizona Operator’s driver license

·        HR or Payroll designated certification

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

·        Principles, concepts, and practices of municipal management, including budget development and administration

·        County, state and federal laws, statutes, rules, ordinances, codes and regulations governing Human Resources activities and functions

·        Principles and practices of personnel administration, customer service, confidential records management, organizational development, and employee relations

Skill in:

·        Writing, speaking and listening

·        Public speaking

·        Relationship building, interpersonal skills

·        Problem solving and decision making

·        Using computers and related software applications

Ability to:

·        Manage projects

·        Manage in ambiguous environments

·        Build strong working relationships with fellow employees

·        Manage multiple priorities simultaneously

·        Ensure compliance with applicable federal, state, and local laws, codes, rules and regulations

·        Analyze problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals

·        Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints strategically looking at the future

·        Read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations

·        Write reports, business correspondence and procedure manuals

·        Analyze and develop policies and procedures

·        Communicate and use interpersonal skills to interact with coworkers, supervisor, the public, etc.

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Seldom or Never

Sometimes or Occasionally

Frequently or Often

Office or similar indoor environment

X

Outdoor environment

X

Street environment (near moving traffic)

X

Construction site

X

Clinical healthcare environment

X

In the community (homes, businesses, etc.)

X

Warehouse environment

X

Shop environment

X

Detention center or correctional facility

X

Exposures

Seldom or Never

Sometimes or Occasionally

Frequently or Often

Individuals who are rude or irate

X

Individuals with known violent backgrounds

X

Communicable diseases

X

Bodily fluids (blood, urine, etc.)

X

Infectious Waste

X

Extreme cold (below 32 degrees)

X

Extreme heat (above 100 degrees)

X

Moving mechanical parts

X

Risk of electrical shock

X

Vibration

X

Fumes or airborne particles

X

Toxic or caustic chemicals, substances waste

X

Loud noises (85 decibels)

X

PHYSICAL DEMANDS

The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.