Lead Playroom Attendant - Apex Centre (Part-Time)

Summary

WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than just a job; it’s a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. Join us and start making a difference today.

OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

SUMMARY OF POSITION
Responsible for supporting and enforcing the rules, regulations and safety of the Playroom with direct focus on supervision and engagement of children visiting up to two hours per day. Directly supervises up to 12 employees per shift, maintains a safe kid-friendly and fun atmosphere. Acts in a dependable manner by adhering to policies and procedures, and maintaining a good attendance record. Serves as a team leader with varying days and evenings throughout the week and on Saturdays.

Essential Functions/Knowledge, Skills, & Abilities

GENERAL EXPECTATIONS FOR ALL EMPLOYEES
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

• Provide a clean, well-maintained and safe playroom area.
• Ensures staff assists and complies with Member/Guest Playroom check-in/check- out policy.
• Provide positive and enthusiastic care for children ages 3 months to 9 years by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day.
• Promotes all facility programs and services when in contact with Members/Guests.
• Assists Supervisor with supply and equipment control and replacement management.
• Notifies Manager on Duty of changes with direct impact to Playroom operation.
• Assists Supervisor with training and hiring of Playroom Attendants.
• Serves as the liaison to parents/guardians and staff by promoting positive values and good conduct when dealing with any conflict and/or incidents of children's behavior outside of established policy.
• Responds immediately and appropriately to all safety related incidents.
• Gains trust of Members/Guests to enhance their facility visit while children are in the care of The Apex Centre.
• Lead and contribute to performance manage the staff in adherence to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc.
• Exercises good interpersonal skills by gladly assisting others to accomplish the work of the organization, even if it is outside the scope of regular duties.
• Respond to people, staff and the public in a tactful, professional and pleasant manner.
• Provides daily updates to staff and all pertinent information to other Team Leaders.
• Provide an entertaining and stimulating environment for the children.
• Monitor the children's activities to ensure their safety at all times.
• Properly clean, disinfect and maintain the playroom areas, including all toys, equipment, play surfaces and other spaces.
• Maintain accurate records on all children within the playroom area. This includes having a medical form and release on each child, having children signed in and out by parents and making sure that all incidences involving the children are recorded.
• Provide activities and encourage play which is appropriate to the developmental levels of the children.
• Conduct oneself at all times in a manner or professionalism that aligns with the values, philosophies and standards of the Apex Centre and The City of McKinney.
• Attend all scheduled employee meetings.
• Adhere to all of the written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc.
• Arrive to work every day on time as scheduled.

• Perform other duties as assigned or directed.

• Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect.
• Ability to carry out detailed written or oral instructions.
• Build professional relationships with internal staff and customers.
• Offer flexibility and adaptability, especially during times of change.
• Communicate effectively both orally and in writing.

Required Qualifications

MINIMUM QUALIFICATIONS

• Must be at least eighteen (18) years of age.
• High School diploma or GED equivalent.
• CPR Certification required with specific training in CPR for children.
• Knowledge of First Aid.
• Babysitting certification required within 30 days of hire
• Basic computer and phone skills required. Basic office applications required.

• Must pass a drug screen and background check.

Physical Demands/Supplemental

PHYSICAL DEMANDS
Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time.

WORK ENVIRONMENT
The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold and humidity.

The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.

• Mental Health Care through Employee Assistance Program (EAP)