What are the responsibilities and job description for the Human Services Coordinator position at City of Mesa, AZ?
Description/Duties
This classification has been designated as a non-classified, non-merit system, at-will position.
A Human Services Coordinator performs professional level coordination of human services programs and services in support of the Community Services Department. Duties include: providing research and administrative support to the Community Services Deputy Director or supervisor designee; researching and preparing technical social services reports to include collecting, interpreting, analyzing, and presenting relevant data; coordinating, monitoring, and implementing social service programs or processes including the Off the Streets program, Street Outreach Service Coordination, Heat Safety Services, Opioid/Grant Settlement Funding, and Mesa Homeless Resource Line; and coordinating logistical support for meetings, events, activities, and special projects assigned to the Human Services Coordinator. Other duties include: identifying local funding resources; identifying and making recommendations to management and the City Council regarding human services policies, programs, and procedures; representing the City of Mesa at Maricopa Association of Governments regional committees, and other regional and local multiagency collaborations for homelessness and other Human Services issues; assisting with implementation of homelessness initiatives; cultivating relationships and managing contracts with human services agencies to meet the needs of the Mesa Housing Path and other human services initiatives; and coordinating the annual Homeless Point in Time Count. This position is supervised by the Human Services Administrator. This class may also have responsibility for supervising staff and other human services related duties as assigned. The nature of the work will require frequent evenings and weekend work. This class is allowed considerable independence of action.
This class is FLSA exempt-administrative.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City’s shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Social or Human Services, Business or Public Administration, or related field. Two (2) years of experience in social or human services.
Special Requirements. Must possess a valid Class D Arizona Driver's License by hire or promotion date. Must have access to a personal vehicle on a regular basis in order to attend meetings, make site visits, and conduct research in neighborhoods and project sites. Requires valid liability insurance with minimum statutory coverage.
Preferred/Desirable Qualifications. Considerable (3 - 5 years) progressively responsible experience in operating and administering social service programs, community assistance, or citizen response programs is preferred. Administration of programs preferably in a municipal government setting is also preferred. A background in social/human services and homeless-related services is highly desirable. Experience using a personal computer (PC) for word processing, spreadsheets, internet, and other research and/or data analysis, and experience facilitating problem solving meetings is preferred. Ability to use Windows based PC programs such as Word, Outlook, Excel, OneDrive, SharePoint and other programs such as desktop publishing programs is also preferred. Bilingual skills: ability to speak, translate, and write English and Spanish is highly desirable.
