Cash Application Specialist

City of Mexico Beach

Job Description
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Department: Finance Department

Position: Cash Application Specialist FLSA Status: Non-Exempt

Job Summary:

The Cash Application Specialist is responsible for processing and posting payments promptly while ensuring accuracy. This role also includes managing front desk operations, such as answering and transferring phone calls to employees, sorting and delivering mail, and greeting visitors attending meetings or making payments.

The incumbent applies strong analytical skills, attention to detail, and a commitment to providing exceptional customer service in all tasks.

Major Duties and Responsibilities:

Ø Manage the issuance of boat ramp and golf cart permits in compliance with city ordinances

Ø Assist/support Utility Billing Specialist

Ø Updates customer accounts with payments and incoming service requests

Ø Oversee the daily balancing of payments and deposits

Ø Knowledge of Microsoft Office products, Excel spreadsheet proficiency and Outlook software

Ø Operate standard office equipment on a regular basis, including a fax machine, copy machine, and a computer

Ø Welcome and greet visitors in a warm and friendly manner and answer any questions visitors have

Ø Effectively answer and direct phone calls to the correct staff

Ø Prepares reports and maintain files and documents

Knowledge, Skills and Abilities:

Ø Knowledge of math and accounting principles and practices

Ø Knowledgeable in superior customer service

Ø Ability to communicate orally and in writing

Education and/or Training

Ø High School graduate or equivalency diploma

Ø 2 years’ experience in customer service and bookkeeping

Work Environment:

Ø Works inside an office environment

Physical Demands:

Ø Acceptable eyesight (with or without correction)

Ø Acceptable hearing (with or without hearing aid)

Supervision Received and Exercised:

Ø Work is performed under the supervision of the Finance Director

Pay Grade: 103

Disclaimer:

The position description does not constitute an employment agreement between the city and employee and is subject to change as the needs of the city and the requirements of the job change. Examples of duties listed in the position description are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similarly related or a logical assignment to the position. Each employee's position description is maintained as part of his/her personnel file. Additional copies of position descriptions may be requested through the department head.

Job Type: Full-time

Pay: $16.79 - $26.60 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $17 - $27