Introduction
Part-time employees may work a maximum of 1019 hours peryear. Hours worked will depend upon the needs of the hiringauthority. The Executive Administrative Assistant -Bilingual will work anaverage of 19 hours per week.
The City of Milwaukee is proud to employ a diverse workforce that is committedto providing exemplary service to the City’s residents. If you have a passionfor being a part of an inclusive team of public servants, please consider thefollowing opportunity.
Purpose
The Executive Administrative Assistant-Bilingual provides part-time staffassistance to the members of the Common Council representing the City ofMilwaukee.
Essential Functions
Specific job duties are assigned at the discretion of eachCouncil member, and may include any of the following :
Constituent Relations
- Answer written and phone inquiries, complaints, and requests.
- Meet with individual constituents.
- Process and follow-up on service requests or complaints.
- Act as aldermanic liaison with City departments, community groups, and agencies or other levels of government.
- Represent Council members in planning for and securing district services.
- Use established tracking systems for logging constituent calls.
- Keep Council members informed of constituent communications.
City Governance
Review all committee agendas and brief Council members on items pertaining specifically to their district or to policy issues as pursued by individual Council members.Community and Neighborhood Relations
Represent Council members at various civic and governmental functions, including community and neighborhood meetings.Plan, schedule, and occasionally host town hall, community, and neighborhood meetings in the aldermanic district.Research and Policy Analysis
Research current issues that impact the aldermanic district.Make recommendations to address current issues and problems.Spanish / English Interpretation
Provide Spanish-English interpretation.Provide bilingual customer service to the public during in-person and telephone interactions.Translate short statements and documents to create Spanish language versions.We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.
Conditions of Employment
The Executive Administrative Assistant-Bilingual will work apart-time, flexible and consistent schedule averaging 19 hours per week.
Minimum Requirements
Two years year of office support experience coordinating and working on a variety of assignments related to the essential functions, such as serving customers, using computers to enter data and prepare documents, and organizing files.Bilingual in Spanish and English, including the ability to provide both translation and interpretation.Eighteen years of age at the time of application period close, Friday, March 7, 2025.Equivalent combinations of education and experience may alsobe considered.
NOTICE : Please do not include your academictranscripts with your application email message. The hiring department willverify candidates' education as part of the background screening process priorto extending any job offers.
Knowledge, Skills, Abilities & Other Characteristics
Technical
Knowledge of office administration best practices.Ability to work effectively with departmental administrative staff.Ability to read and understand job-related written materials, including statutes, regulations, ordinances, and policies.Ability to learn legislative research techniques.Ability to learn and use standard computer software and programs such as word processing, spreadsheet, and database; ability to perform effective Internet searches.Ability to maintain an organized office filing system.Ability to coordinate and attend town hall, community, and neighborhood meetings.Customer Service and Interpersonal
Written communication skills, including the ability to prepare clear, well-crafted correspondence and other documents.Ability to establish and maintain effective relationships with elected officials, departmental personnel, and outside agencies.Customer service skills to serve the public with patience, empathy, and diplomacy.Ability to work cooperatively, effectively, and fairly with people whose backgrounds may differ from one’s own.Critical Thinking and Professionalism
Ability to work well under pressure and tight time constraints to manage multiple assignments concurrently.Ability to work independently as well as in a team environment.Ability to think critically and analytically to solve problems.Decision-making skills and sound judgment.Professionalism, honesty, and integrity, as well as the ability to maintain confidentiality.Bilingual Communication
Ability to communicate effectively verbally with customers in both English and Spanish.Ability to read, understand, and process work-related documents, such as bills, correspondence, forms, and reports, in both English and Spanish.Written communication skills in both English and Spanish, including the ability to accurately record information and prepare correspondence.Ability to understand and follow instructions in English and Spanish, both written and verbal.Current Salary
The current starting rate (Pay Range 2DN) is $24.73 perhour, and the resident incentive starting rate for City of Milwaukee residentsis $25.47 per hour.
Any employee who holds a position designated as bilingual inthe Positions Ordinance shall be paid an additional $2.00 per hour.
Part-time appointees are not eligible for benefits.
Salary : $2 - $25
