Demo

Senior Applications Analyst

City of Minneapolis, MN
Minneapolis, MN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

Salary : $86,912.80 - $119,620.80 Annually

Location : Minneapolis, MN

Job Type : Full-time

Job Number : 2025-00089

Department : Information Technology

Division : Application Sup-PbSafety

Opening Date : 02 / 07 / 2025

Closing Date : 3 / 3 / 2025 11 : 59 AM Central

FLSA : Exempt

Bargaining Unit : CPE

Position Description

The Information Technology department is hiring for two Senior Applications Analyst. While the job duties and responsibilities for the two roles are similar, there are important differences in their area of focus. Please read the individual descriptions and distinguish which position you are applying for in the application questions (you can select that you are interested both).

Position 1 : Senior Applications Analyst - Salesforce Administrator

This position requires knowledge of Salesforce platform development and configuration methods, as well as in-depth knowledge of speci?c programming languages and tools related to Salesforce. Candidates should have knowledge of Microsoft tools, relational databases, OmniStudio / Apex, and application development life cycles including Agile / SCRUM. Ideal candidates have experience with Salesforce Public Sector - Advanced configuration, testing and support. Incumbents will function as a lead worker over Applications Analysts, Applications Programmer / Analysts, and Applications Programmers, functioning as the key person providing support to the assigned areas applications, scheduling, assigning and reviewing work products / results and taking responsibility for application software development, maintenance, support, testing and documentation.

  • This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

Position 2 : Senior Applications Analyst - Public Safety

This position needs knowledge of systems such as 911 Call Handling Systems, CentralSquare Enterprise Software Suite and other Public Safety software systems. Candidates for this position should have knowledge in customer area support with Public Safety focused experience. Position will be taking responsibility for application software development, maintenance, support, testing and documentation.

  • This position is in-office only.
  • Salary :

    Theanticipated starting salary range for both positions is : $86,912 - $119,620 / annually.

  • The City of Minneapolis does not sponsor applicants for work visas.
  • Job Duties and Responsibilities

    Application Software Development

  • Responsible to evaluate various directions / possibilities, both technical and process, in efforts to implement new functionality or enhance support of the area's applications into the City's processes.
  • Responsible for analysis, design, development, and implementation of business application software.
  • Implement department / inter-agency / enterprise information technology solutions.
  • Develop application software solutions fully integrated into the enterprise infrastructure.
  • Responsible for leading applications area enhancements and other efforts, and able to develop new or modified customizations to the delivered software.
  • Analyze and integrate enabling technology, existing application / infrastructure, and commercial off-the-shelf products consistent with documented business requirements and software specifications.
  • Work with Business Analyst to accurately translate business requirements into application software technical specifications.
  • Application Software Maintenance

  • Provide subject matter expertise to assist other staff members in troubleshooting and resolving complex application, database, and infrastructure problems.
  • Responsible to lead technical efforts in the research, diagnosis, and resolution of critical situations and to develop research plan, communicate technical actions, and required assistance from other team members.
  • Responsible for technical direction to assist with problem resolution.
  • Design and direct vendor software fixes, upgrades, and custom modifications.
  • Plan and manage application software releases for production and upgrades to proprietary and third-party application software products.
  • Application Software Support

  • Respond to customer needs regarding software failures and other issues.
  • Act as vendor technical liaison assisting other staff members, data center operators and system support technicians in resolving application software issues.
  • Develop training and support programs for application users and operations supervisors.
  • Responsible for coordinating efforts in the area with other areas and interfacing applications.
  • Responsible to be the key liaison person between the customers of the area's applications and the BIS staff supporting the applications.
  • Responsible for providing peer review on design, development, documentation, and other efforts, and able to train and mentor others in the applications area.
  • Application Software Testing

  • Perform unit testing, integration testing and regression testing of application software upgrades and maintenance releases.
  • Maintain Development, Test, Training, QA, and Production environments.
  • Test and debug application software interfaces.
  • Coordinate software change requests in conformance with established Quality Assurance change management policy and practice.
  • Application Software Documentation

  • Write comprehensive, accurate and complete technical specifications derived from detailed business requirements.
  • Approve application software maintenance and data center operations run-time procedures.
  • Approve system production processes and recommend changes that optimize performance.
  • Approve backup / restore disaster recovery procedures at the Managed Service provider.
  • Schedule and assign work tasks, answer questions on work tasks, and review work products / results.
  • Required Qualifications

    MINIMUM QUALIFICATIONS :

    Bachelors Degree in Management Information Systems, Computer Science, Software Engineering or equivalent

    MINIMUM EXPERIENCE :

    Six years experience, which have included application development support using specific technical tools.

    EQUIVALENCY :

    An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

    LICENSES / CERTIFICATIONS :

    N / A

    Selection Process

    The selection process will consist of one or more of the following steps : a rating of relevant education and experience and / or an oral examination (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

    Background Check

    The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

    Drug and Alcohol Testing

    All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

    Union Representation

    This position is represented by a collective bargaining agreement between the City of Minneapolis and the ( MPEA (CPE) ) . For more information on the terms and conditions of this agreement please visit our website.

    Eligible List Statement

    The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established.

    Interview Selection

    The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

    Knowledge, Skills and Abilities

  • Knowledge of object oriented programming methods and component based architectures.
  • In-depth knowledge of specific programming languages.
  • Extensive knowledge of specific business applications, application software products and computer systems.
  • Knowledge of DBMSs, operating systems and application development life cycle.
  • Knowledge of subject matter and processes of customer area supported.
  • Knowledge of specific business applications vendors and their application software products.
  • Skills in application software design, development and systems integration.
  • Excellent interpersonal skills, good analytical and problem skills, and good oral and written and oral communication skills.
  • Ability to translate technical terms and information into lay terms.
  • Ability to prioritize and schedule multiple assignments and conflicting demands and to work independently.
  • Ability to pass a Criminal Background Check.
  • As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

    The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

    Benefits Summary

    Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the

    Insurance

    Health insurance

    Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

    Dental insurance

    The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

    Life insurance

    The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

    Paid time off

    Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and

    Paid parental leave

    City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

    Retirement

    City employees earn a pension and may choose to participate in additional retirement savings programs.

  • Pension : The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
  • Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
  • Transportation

    Eligible City employees may choose to participate in the following transportation programs :

  • Metropass : The program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
  • Parking or Van Pool : The City of Minneapolis gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
  • Learning and development

    To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine's, and St. Mary's University of Minnesota are available to City employees.

    Other perks

    Employees can also take advantage of flexible spending accounts, the , health club discounts and more.

    How did you find out about this position? (Select all that apply)

  • Recruiter
  • City of Minneapolis website
  • City of Minneapolis employee
  • City of Minneapolis job interest card
  • City of Minneapolis Career Opportunities Bulletin
  • Friend or family member
  • League of Minnesota Cities website
  • Diversityjobs.com website
  • Governmentjobs.com website
  • website
  • Minnesotajobs.com website
  • Minnesota Council of Nonprofits Website
  • Other website
  • LinkedIn
  • Twitter
  • Facebook
  • Other social media site
  • Newspaper
  • Other media
  • College or University
  • Community organization
  • Job Fair
  • Professional association
  • Site Visit
  • This position will require an extensive Minneapolis Police Department background check. Individuals who have been convicted of a felony crime will not be considered, including any prior thefts or other criminal convictions related to dishonesty. Will you be able to pass this background check?

    Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

    Please select which of the two positions your are interested in.

  • Senior Applications Analyst - Salesforce Administrator
  • Senior Applications Analyst - Public Safety
  • I am interested in being considered for both positions.
  • Required Question

    Salary : $86,912 - $119,620

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