What are the responsibilities and job description for the Business Applications Analyst I position at City of Minneapolis?
Position Description
Provide customer service by helping users to understand systems operations and procedures; dealing with problems; and providing coaching and training to staff on systems operations. This position will collaborate and work closely with our Information Technology department on projects.
The City of Minneapolis does not sponsor applicants for work visas.
Job Duties And Responsibilities
Required Qualifications
Minimum Qualifications: Bachelor’s Degree in Business, Public Administration, Information Technology or equivalent.
Minimum Experience: N/A
Licenses/Certifications: N/A
A resume and cover letter is strongly encouraged.
Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Public Employees Association (MPEA). For more information please visit our labor agreements page: http://www.minneapolismn.gov/hr/laboragreements/labor-agreements_professional-employees_index.
Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.
Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
Knowledge, Skills And Abilities
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insurance
The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.
Paid parental leave
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.
Eligible City employees may choose to participate in the following transportation programs:
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.
Other Perks
Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more.
01
How did you find out about this position? (Select all that apply)
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
Please indicate below the highest level of education that you have completed.
Do you have a degree in any of the following; Business, Public Administration or Information Technology?
How many years of experience do you have performing the duties similar to those listed in the job description?
Do you have experience working with databases related to Emergency Management systems?
Do you have experience with local government in any of the following entities?
Provide customer service by helping users to understand systems operations and procedures; dealing with problems; and providing coaching and training to staff on systems operations. This position will collaborate and work closely with our Information Technology department on projects.
The City of Minneapolis does not sponsor applicants for work visas.
Job Duties And Responsibilities
- Develop training sessions for different aspects of the system including new software, procedures, etc.
- Conduct training sessions for users on existing processes and on new processes.
- Maintain documentation of user and operating procedures
- Assist users through one on one coaching on systems procedures; correct use of software; data entry sequences; and so on.
- Participate on business process improvement initiates related to the systems to which assigned, monitoring impacts , and assisting with implementation.
- Prepare user guides with proper procedures for systems data entry and retrieval.
- Maintain systems tables, and other control features.
- Add, delete, and change users on the system including determining proper permissions, and security levels and making adjustments as required.
- Manage key databases, set parameters for jobs, etc. to ensure system reliability.
- Assist with the creation of test plans and perform systems testing for upgrades and changes on the system.
- Analyze business procedures and make recommendations on ways to improve them as they relate to systems use.
- Attend meetings as a representative of the Department for upgrades and purchases on new technology, and for business process improvement initiatives, providing input regarding system issues
Required Qualifications
Minimum Qualifications: Bachelor’s Degree in Business, Public Administration, Information Technology or equivalent.
Minimum Experience: N/A
Licenses/Certifications: N/A
A resume and cover letter is strongly encouraged.
Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Public Employees Association (MPEA). For more information please visit our labor agreements page: http://www.minneapolismn.gov/hr/laboragreements/labor-agreements_professional-employees_index.
Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.
Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
Knowledge, Skills And Abilities
- Knowledge of the operations and procedures of the department where assigned.
- Knowledge of data base operations, software, and network operations.
- Good human relations and customer service skills.
- The ability to train and assist others in the use of software applications.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insurance
The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.
Paid parental leave
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.
- Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
- Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Eligible City employees may choose to participate in the following transportation programs:
- Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
- Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.
Other Perks
Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more.
01
How did you find out about this position? (Select all that apply)
- Recruiter
- City of Minneapolis website
- City of Minneapolis employee
- City of Minneapolis job interest card
- City of Minneapolis Career Opportunities Bulletin
- Friend or family member
- League of Minnesota Cities website
- Diversityjobs.com website
- Governmentjobs.com website
- Indeed.com website
- Minnesotajobs.com website
- Minnesota Council of Nonprofits Website
- Other website
- Other social media site
- Newspaper
- Other media
- College or University
- Community organization
- Job Fair
- Professional association
- Site Visit
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
Please indicate below the highest level of education that you have completed.
- None
- High School Diploma or GED
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
Do you have a degree in any of the following; Business, Public Administration or Information Technology?
- None
- Business
- Public Administration
- Information Technology
- Other
How many years of experience do you have performing the duties similar to those listed in the job description?
- None
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 years of experience or more
Do you have experience working with databases related to Emergency Management systems?
- None
- Lexipol
- FireHouse
- ImageTrend
Do you have experience with local government in any of the following entities?
- None
- Fire Department
- Sworn personnel
- Required Question
Salary : $50,000
