What are the responsibilities and job description for the Technology Systems and Data Analysis Coordinator - Amended position at City of Minneapolis?

Position Description

This position is restricted to current City of Minneapolis employees only

Coordinate technology systems (e.g. Enterprise Land Management System (ELMS, ProjectDox) within the assigned department, serving as the department's point person on core technology applications, and liaison with IT and other impacted departments and also be responsible for performing data discovery, data analysis, reporting and data visualization of departmental functions that will support department decision making and evaluation

Job Duties and Responsibilities

Represent the assigned department at ELMS and ProjectDox-related inter-department meetings, providing department perspective, recommendations and committing staff resources where appropriate.

Lead department business user group, or ELMS and ProjectDox Core Team meetings.

Serve as liaison with ELMS and ProjectDox IT team

Coordinate inter-department ELMS and ProjectDox-related initiatives (e.g. common workflows and SOPs)

Represent department at ELMS and ProjectDox-related meetings on department-specific work, providing business requirements, department perspective, recommendations and committing staff resources where appropriate

Provide regular status updates to department ELMS and ProjectDox users on break / fixes, enhancements, operational updates and training opportunities

Give status updates to department leadership and recommendations on issues that need to rise to project leadership

Provide support to department project leadership, as needed

Serve as primary department ELMS and ProjectDox contact for support services

Work with ELMS Core and ProjectDox team to identify user problems / complaints and data issues in order to recommend needed system changes, SOPs and / or training

Coordinate monitoring of ELMS and ProjectDox system functionality, stability and data quality

Identify and communicate up problems; follow up on resolution and communicate resolution / findings to end users

Coordinate department ELMS and ProjectDox testing, SOPs and training, ensuring the activities are informed by one another and utilize the experience of end users

Coordinate department ELMS and ProjectDox design, evaluation, review, analysis and / or testing / validation of system applications and enhancements

Provide guidance to ensure training for new users and refresh training for current users is designed, planned, scheduled and facilitated

Work with divisions to identify and coordinate SOP updates and additions

Provide change management recommendations to department leadership on SOPs

Develop department-level change management plans for technology.

Maintain "superuser" technology permissions in order to correct data entry errors, configurations errors or fixes and enter data fixes and other higher level data entry needs.

Ensure integrity of system data through system audits.

Coordinate the process of defining the requirements for analysis for assigned projects.

Provide strategic, analytical and technical support for departmental analytic activities

Investigate and provide answers to complex data questions

Help identify data trends and anomalies and inform appropriate department staff

Attaching a resume and cover letter is required. You must submit both documents to be considered for this position.

Required Qualifications

MINIMUM EDUCATION

Bachelor's Degree in Public Administration, Business Administration,

Business Technology, Organizational Development, or a related field or

Equivalent

MINIMUM EXPERIENCE

Three years of relevant diverse and progressively responsible experience, including business analytics, change management, project management, and / or field work relevant to the duties listed above

LICENSES / CERTIFICATIONS

None required.

Selection Process

The selection process will consist of one or more of the following steps : a rating of relevant education and experience and an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and / or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and / or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit : https : / / www2.minneapolismn.gov / government / departments / hr / labor-agreements / professional-employees /

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire 3 months after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

Good leadership skills and a passion for making things work better

Ability to adapt and balance multiple projects at the same time; organize work to meet deadlines and competing priorities

Good familiarity with department business processes and current and past technology systems

Demonstrated project management experience, including leading initiatives, facilitating groups and delivering high-quality results and recommendations

Clear and effective communication, including the ability to present to and write for multiple audiences and from specific points-of-view

Confidence in working across the City, including the ability to work with department leadership

Demonstrated ability to develop and maintain positive relationships across departments and in complex and charged situations

Ability to move from plan to execution, including identifying needed resources

Ability to work effectively with staff at all levels of the organization

Oral and written communication skills, presentation skills, project management skills, and interpersonal skills.

Knowledge of the operations of City government,

Ability to address and resolve conflict, understand organizational behavior and facilitate positive organizational change.

Ability to apply equity lens to work

Advanced knowledge and use of Microsoft Office products (Word, Excel, PowerPoint, Visio and publisher); ability to learn other platforms (e.g. SharePoint, Tableau Server) as needed

Supervision

REPORTS TO

Development Coordinator III

DIRECT REPORTS

N / A

WORKING CONDITIONS

Normal office setting.

MENTAL REQUIREMENTS

Thinking analytically, frequently communicate both verbally and in writing, concentrate on tasks, remember names and details, make decisions, adjust to changes, examine / observe details, meet deadlines, use math and perform calculations, and work alone and with others. Provide guidance to others.

PHYSICAL REQUIREMENTS

None

GRADE LEVEL

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

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