Cashier

Position: Cashier

Department: Finance

Employment Status: Permanent - Full-Time - Non-Exempt

Schedule: Monday through Thursday 7:00 AM to 5:30 PM

Compensation: Grade 3; salary range starts at $18.11/hour

POSITION INTRODUCTION

The Cashier is responsible for operating a computerized cashier’s drawer for the receipt of all City funds, balancing the cash drawer, preparing bank deposits, and maintaining records for miscellaneous revenue sources. This role ensures accurate and timely processing of various revenue streams and provides excellent customer service.

ESSENTIAL DUTIES - KNOWLEDGE – SKILLS - ABILITIES

• Revenue Receipt: Process all revenues received by mail, email, over the counter, EFT, and from other departments.
• Daily Balancing: Balance the cash drawer and revenue reports daily.
• Bank Deposits: Accurately prepare bank deposits for multiple accounts.
• Record Maintenance: Maintain records for all revenues receipted.
• Health Insurance Payments: Process and track health insurance payments.
• Spreadsheet Management: Maintain spreadsheets for excise taxes, franchise fees, garbage collection fees, and municipal court collections.
• Incoming Mail: Receive and process incoming mail and packages for all City offices. Sort mail by recipient, department, and date. Sign for certified or registered mail, recording the date of receipt, sender’s name, and the department to which the mail is routed. Deliver mail to the correct recipient or department and forward misdirected mail.
• Customer Service: Serve as telephone and office receptionist, responding to public inquiries, complaints, and requests.
• Deadline Management: Be aware of and meet all deadlines for month-end, quarter-end, and year-end close procedures.
• Additional Duties:?Perform other work-related duties and projects as assigned by the Finance Director and Assistant Finance Director.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• This position requires on-site work at the office, with no option for remote work.
• Comfortable carrying equipment up to 20 lbs.
• Frequent requirement to sit, stand, kneel, walk, talk, and listen to instructions.

USE OF TECHNOLOGY & EQUIPMENT

• Office setting with frequent use of technology and equipment.

CONTACT & SUPERVISION

• This position regularly communicates with citizens and business owners concerning City tax and fee payments and collections.
• This position does not supervise any employees.
• Reports directly to the Assistant Finance Director.

The City of Morgantown is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

MINIMUM REQUIREMENTS

Education:

• High school degree or equivalent (GED)
• Associate degree preferred with additional training in accounting or finance.

Certification/License:

• None

Experience:

• At least two years of work performance in a clerical or professional position that would enable the individual to perform the duties of the position.

PREFERRED QUALIFICATIONS

• Consistency in Attendance: Must reliably and consistently attend work as scheduled.
• Customer Satisfaction:?Must ensure all customers receive consistent and high-quality service.
• Technical Proficiency: Proficiency in using a Windows-based computer, a commercial folding/inserter machine, and a commercial postage meter.
• Software Skills: Proficiency in, or willingness to learn, various software applications including Microsoft Office (especially Word, Outlook, and Excel).
• Money Handling: Ability to accurately count money and return the correct change for customers.
• Creativity and Innovation: Ability to think creatively and bring innovative solutions to tasks.
• Agility: Adaptability to function well in a fast-paced environment.
• Positive Attitude: A proactive and positive approach to learning and tasks.
• Communication Skills: Ability to communicate effectively, both orally and in writing.
• Judgment: Use sound technical judgment in determining the accuracy and completeness of funds received.
• Interpersonal Skills: Ability to establish and maintain effective working relationships with others.
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.