What are the responsibilities and job description for the Library Assistant position at City of New Braunfels, TX?
Responsibilities
Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
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Library Assistant I (Part time only) - 14117
Library Assistant II (Part time and Full time) - 14119/14118
Education and Experience
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment
Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
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Library Assistant I (Part time only) - 14117
- Staffs the service desk.Â
- Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
- Participates in opening and closing duties.
- Assist with material preparation and repair as assigned. Â Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.Â
- Aids in the promotion of library programs/events.Â
- Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
- Performs other duties as assigned or required.
Library Assistant II (Part time and Full time) - 14119/14118
- May be required to complete all or some of the duties listed for Assistant I.
- Has been a Library Assistant for at least 2 years, at this library or another library.
- Assists patrons with library technology and software.
- Assists with ILS reporting, material problem management and cash management.
- Staffs the children's desk.
- May be required to complete all or some of the duties listed for Assistant II
- Has been a Library Assistant for at least 5 years, at this library or another library.
- Assists in coordinating and implementing library programs/events
- Compiles data and prepares/generates a variety of statistical library reportsÂ
- Assists with training of staff and patrons with library technology and software.
- Assists with development/maintenance of procedure documentation.
- Assists with training and supervision of the public services volunteers.
- Assists Customer Experience Manager with material problems, customer issues and training of the Library Assistants.
- Assists with Outreach activities and customer outreach programs.
Education and Experience
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
- Bilingual(Spanish) highly preferred.
- Performing a variety of administrative and technical library duties.
- Assisting in ensuring the delivery of high-quality library services to patrons.
- Staffing the children's desk and circulation/reference desk and providing assistance to patrons.
- Preparing library correspondence and maintaining accurate patron records.
- Processing and maintaining assigned library materials.
- Providing excellent customer service to the public in a library setting.
- Intermediate skills using Microsoft Office Suite, web browsing/searching, printing/scanning/copying.
- Fundamental skills using: Smartphone, tablets, troubleshooting/problem solving skills
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment
- Work is performed in an office environment and is subject to sitting, standing, bending, walking, kneeling and reaching for extended periods of time.
- Must be able to safely pull or push loaded book carts; and safely lift and carry items weighing up to forty (40) pounds.
- Must be able to work a flexible schedule including evenings and weekends.
- May be required to work immediately before, during, or after an emergency or disaster.
