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Property Manager for Public Housing

City of New Britain Housing Authority
New Britain, CT Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/7/2025

Overview
We are seeking a dedicated and experienced Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong customer service skills, a solid understanding of property management practices, and the ability to effectively manage tenant relations. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of property upkeep and tenant satisfaction.

Duties
- Manage all aspects of property operations, including leasing, maintenance, and tenant relations.
- Conduct regular property inspections to ensure compliance with safety and quality standards.
- Handle tenant inquiries and complaints with professionalism, employing effective conflict management techniques.
- Maintain accurate records of property activities, including data entry for leases, maintenance requests, and financial transactions.
- Implement upselling strategies to maximize occupancy rates and rental income.
- Ensure compliance with local laws and regulations related to property management, including Section 8 housing guidelines.
- Coordinate maintenance and repair work with contractors and service providers.
- Develop marketing strategies to attract new tenants and retain existing ones.
- Foster positive relationships with tenants through excellent customer service and communication skills.

Requirements
- Proven experience in property management or a related field is preferred.
- Strong knowledge of laws governing rental properties and tenant rights.
- Excellent phone etiquette and interpersonal skills for effective communication with tenants and vendors.
- Ability to manage conflicts professionally while maintaining tenant satisfaction.
- Proficient in data entry and record keeping for efficient property management operations.
- Sales experience is a plus, particularly in upselling services or features of the properties managed.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- A commitment to providing exceptional customer service at all times.

If you are passionate about property management and possess the skills required for this role, we encourage you to apply. Join our team and contribute to creating a welcoming community for our tenants!

Job Type: Full-time

Pay: $34.21 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Evenings as needed
  • Monday to Friday
  • No overtime
  • On call
  • Weekends as needed

Application Question(s):

  • How many years of administrative business experience do you have?

Experience:

  • Property management: 3 years (Required)
  • Customer service: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $34

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City of New Britain Housing Authority
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