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UTILITY SENIOR SERVICES ADMINISTRATOR (FACILITIES MAINTENANCE)

City of New Orleans, LA
Orleans, LA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Salary : $126,659.00 Annually

Location : New Orleans, LA

Job Type : Probationary

Job Number : 10273 / 3038

Department : Sewerage and Water Board of New Orleans

Division : Facility Maintenance

Opening Date : 10 / 19 / 2023

Closing Date : Continuous

Kind of Work

Plans, organizes and directs through subordinate supervisors, the work of a large staff of employees (100-150) engaged in operating and maintaining the facilities and plant equipment of the Sewerage & Water Board of New Orleans.

The position has full technical responsibility for unusually complex operational programs. The incumbent has oversight responsibilities for plant maintenance, electrical maintenance and mechanical maintenance. The position inspects structures to assess need for repair and inspects repairs for quality and adherence to specifications; responds to citizen complaints and problems; researches and implements new maintenance and management programs and methodologies; and prepares typical daily, monthly, and annual reports.

Work also includes coordinating with relevant local, state and federal agencies and private resources as necessary for implementation of programs and repairs; developing and tracking budget; procuring (or approving procurement) of machinery and materials as needed; and related work as required.

Minimum Qualifications

Bachelor's Degree

  • from an accredited college or university with a major in Mechanical, Electrical, Civil Engineering or related field.

EITHER :

Permanent or probationary status with the Sewerage & Water Board as a Utility Senior Services Manager or higher and four (4) years of experience in that or higher level classification with the Sewerage & Water Board's Facilities Maintenance Department.

OR :

Six (6) years of exempt senior level professional experience in the areas of electrical maintenance, mechanical maintenance, power plant maintenance, and high voltage transmission systems maintenance. At least two (2) years of this experience must have included supervisory responsibilities for a major division within a company.

  • Note : Additional experience in the areas of electrical maintenance, mechanical maintenance, power plant maintenance, and high voltage transmission system maintenance may substitute for the Bachelor's Degree at the rate of one (1) year of related experience equals one year of college credits. Supervisory experience may not be substituted.
  • Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
  • NOTE :

    Domicile requirements are currently waived for the purpose of application

  • Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33 : 4076).
  • Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.
  • Kind of Examination

    A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.

    This is an original entrance and promotional examination.

    General Information

    THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658-3516 OR TTY / VOICE AT (504) 586-4475 or (504) 658-4020.

    DOMICILE REQUIREMENTS FOR EMPLOYMENT : Domicile requirements are currently waived for the purpose of application. However, all new full time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.

    Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

    DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD) :

    Domicile requirements are currently waived for the purpose of application

  • Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33 : 4076).
  • Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.
  • BACKGROUND CHECK : The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

    APPLICATIONS : Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. PAPER APPLICATIONS must be submitted on the official application form AND MUST BE RECEIVED IN THE DEPARTMENT OF CITY CIVIL SERVICE, 1340 POYDRAS STREET, SUITE 900, NEW ORLEANS, LOUISIANA, BEFORE THE CLOSE OF BUSINESS ON THE FINAL FILING DATE.

    DELAY IN THE MAIL : The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes

    The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.

    WORKING TEST PERIOD : Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.

    SUBSTANCE ABUSE TESTING : The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and / or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.

    A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and / or transfers.

    A MEDICAL SCREENING , which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.

    GOOD MORAL CHARACTER is required of all applicants. Any applicant may be disqualified if his / her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.

    IMPORTANT : Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.

    VETERANS PREFERENCE : On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.

    HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable.

    ACCREDITED COLLEGES AND UNIVERSITIES : An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).

    EXPERIENCE :

    Applicants will not receive credit for unpaid work unless specified on the job announcement.

    Partial credit only will be given for related part time employment.

    Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related.

    Experience credit will be granted for related provisional appointments (internal applicants).

    PROFESSIONAL ADMINISTRATIVE EXPERIENCE : The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.

    OFFERS OF EMPLOYMENT OR PROMOTION :

    Prior to appointment, the hiring agency is required to verify education, driver's license, and / or professional licenses / certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

    Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.

    Revised 1 / 91, 4 / 03, 7 / 05, 2 / 07, 8 / 10, 2 / 12, 8 / 15, 6 / 16, 1 / 17, 1 / 19, 2 / 23, 8 / 23, 3 / 24, 6 / 24.

    Sewerage and Water Board utilizes E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirmed employment eligibility. By applying to this position, you consent to this verification process in the event you receive an offer of employment.

    The Sewerage and Water Board of New Orleans offers a wide variety of competitive benefits. A listing of these benefits can be found

    The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to show that you have read and understand this statement.

    Prior to appointment, the hiring agency must verify all educational credentials used to qualify for this classification. If you are selected for hire, prior to your start date in this classification, you will be required to submit to the hiring agency proof of your college degree indicating your college major. Failure to submit your education credentials to the hiring agency prior to your start date will disqualify you for employment in this classification. Please check "yes" to show that you have read and understand this statement.

    Do you have a Bachelor's Degree in Mechanical, Electrical, Civil Engineering or a closely related field from an accredited college or university?

    If you have a Bachelor's Degree from an accredited college or university, you must provide the following information : a. the name of the institute that issued the degree,b. your college major, andc. date of graduation (month and year).

    College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).Please check "yes" to show that you have read and understand this statement.

    If you are currently employed with either the Sewerage and Water Board of New Orleans or the City of New Orleans, please list your current classification title? If you are not currently employed with either the Sewerage and Water Board of New Orleans or the City of New Orleans, please type "NA."

    Do you have Permanent or Probationary status as a Utility Senior Service Manager or higher with the Sewerage and Water Board?

    How many years of experience do you have at the Utilities Senior Services Manager or higher level classification with the Sewerage & Water Board's Facilities Maintenance Department?

  • No experience
  • Less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7 years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years or more
  • How many months and / or years of verifiable paid full-time experience do you have in an exempt senior level professional position in the areas of electrical maintenance, mechanical maintenance, power plant maintenance, and high voltage transmission systems maintenance?

  • None
  • Less than 6 months
  • 6 months to less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7 years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years or more
  • Describe all your full-time, paid work experience in the areas of electrical maintenance, mechanical maintenance, power plant maintenance, and high voltage transmission system maintenance. Your description must include where this experience was obtained, the dates the work was performed, and a brief description of the work performed. Failure to describe your experience in detail could result in disqualification for this position. If you do not have this type of experience, type in "None".

    How many years of your exempt senior level experience in areas of electrical maintenance, mechanical maintenance, power plant maintenance or transmission systems maintenance were at the supervisory level?

  • None
  • Less than 6 months
  • 6 months to less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years or more
  • Describe your supervisory responsibilities for a major division within a company in the areas of electrical maintenance, mechanical maintenance, power plant maintenance or transmission systems maintenance.Your description must include where this experience was obtained, the dates the work was performed, a brief description of the supervisory work performed, and the number and job titles of those you supervised.Failure to describe your experience in detail could result in disqualification for this position. If you do not have this type of experience, type in "None".

    Required Question

    Salary : $126,659

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