Demo

CHIEF ADMINISTRATIVE OFFICER

City of New York
New York, NY Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Job Description

The New York City Housing Authority (NYCHA) is the nations oldest and largest public housing authority, with more than 176,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

Reporting directly to the Chief Executive Officer of the Housing Authority, the Chief Administrative Officer (CAO) will be responsible for overseeing key central office support functions, pursuant to the organizational changes outlined in NYCHAs Transformation Plan. These critical functions will include Administration (Human Resources; Office of Diversity, Equity, and Inclusion; Employee Engagement; General Services; Real Estate Services; and the Customer Contact Center), Information Technology, Procurement & Supply Management, and other central office departments.

As a senior member of NYCHAs Executive Team, the CAO will play an integral role in the implementation of the Transformation Plan and other major change initiatives. A successful candidate will bring a wealth of knowledge across all areas of Administration and be a dynamic leader, one who can drive change in a large organization with numerous stakeholders and dependencies.

The CAOs primary responsibilities will include :

  • Direct and guide the activities of NYCHAs key central office support departments, comprised of approximately 700 direct and indirect reports, and manage an operating budget of more than

150 million.

  • Fully develop and implement critical elements of the NYCHA Transformation Plan.
  • Enhance the integration, partnership, and synchronization between the departments under the CAOs purview.
  • Oversee the implementation of critical NYCHA IT transformation projects in close collaboration with the Authoritys CIO.
  • Identify efficiencies and redundancies across central office support functions to ensure NYCHA is utilizing its resources as effectively as possible.
  • Develop the Authoritys strategic vision around central office support functions in the context of a changing NYCHA portfolio that encompasses conventional Section 9 developments, PACT
  • developments, and Public Housing Preservation Trust developments.

    Key Competencies

  • Strong Leader and Capacity Builder : a proven leader with experience in human capital, information technology, procurement, and change management with the ability to lead a diverse and
  • dynamic team. This includes the ability to cultivate entrepreneurship and ownership while enforcing accountability and maintaining high expectations of staff.

  • Dynamic Problem Solver : a creative thinker, especially with experience in problem solving solutions both in the short and long term.
  • Exemplary Communicator : ability to communicate clearly, both verbally and in writing, capable of translating complex and potentially confusing information for a variety of stakeholders.
  • Strategic Visionary : ability to project how future trends and consequences should drive present decisions.
  • Customer Service-oriented Partner : a skilled colleague who can establish a strong network of relationships within NYCHA and among peers across other City, State and Federal agencies and
  • government and external stakeholders.

  • High Integrity Individual : an individual who will imbue the Authority with strong ethical principles.
  • Additional Information

    1. For NYCHA employees, employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if

    applicable).

    2. NYCHA residents are encouraged to apply.

    Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

    Qualifications

    Qualification Requirements

    1. A baccalaureate degree from an accredited college or university, and five (5) years of full-time paid experience in an administrative, executive or consultative capacity in a large public housing agency; or

    2. A satisfactory equivalent.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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