What are the responsibilities and job description for the RECEPTIONISTDATA ENTRY CLERK position at City of New York?
MUST BE PERMANET IN THE CIVIL SERVICE CLERICAL ASSOCIATE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE YOU MUST TAKE AND PASS THE CLERICAL ASSOCIATE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE FOR CONTINUED EMPLOYMENT.
The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching selfsufficiency via essential and diverse programs / services such as : temporary Cash Assistance Supplemental Nutrition Assistance Program (SNAP) childcare eviction prevention services adult protective services job training employment plans / support domestic violence assistance child support enforcement etc. The employees of Employment & Support Services Administration Career Services help provide unique individual services to eligible New Yorkers aimed towards the achievement of longterm selfsufficiency.
Business Link is a division of the New York City Human Resources Administration. Business Link is responsible for matching employers with jobseekers who have the skills that employers are seeking; provides free job placement services; hosts job fairs maintains a repository of job seekers and offers alerts by text message through its TEXT2Work program. Business Link is the recruitment arm of the agency and works closely with the community and employers to fill job orders provide free job placement and offer subsidized job training opportunities to Cash Assistance recipients and lowincome individuals in New York City.
The Career Services is recruiting for one (1) Clerical Associate II to function as Receptionist / Data Entry Clerk.
Under the direction of the Supervisor the Receptionist / DE Clerk performs general clerical duties greets arrivals in the Business Link office and schedules public assistance recipients for Business Link services. The Receptionist / Data Entry Clerk interacts with those requesting Business Link services over the phone and in person ensuring the participants have the knowledge that they need to pursue job openings with Business Link employers.
Duties and Responsibilities
Screens and monitors incoming calls from public assistance recipients provides information regarding current Business Link job openings and transfers or refers calls as necessary.
Schedules public assistance recipients for prescreening appointments at Business Link.
Data enters information regarding public assistance recipients who sign up for a job specific prescreening. Data enters client information for special projects.
Preinterviews and processes participants filling out necessary paperwork and ensuring they have necessary documentation when they arrive at Business Link for their pre screening sessions.
Maintains client informational bulletin boards and flyers advertising job openings with private sector employers.
Maintains Business Links tollfree 24 / 7 job listings in Spanish and English by ensuring information is correct and current.
Assists support staff in administering typing tests for participants as necessary.
Correct Salary Range : $36971 $ $42517
Work Location : 123 William Street New York NY 10038
Hours / Schedule : Monday to Friday 09 : 00 AM to 05 : 00 PM Flex
Qualifications :
Qualification Requirements
A fouryear high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work : Employment Type :
Fulltime
Salary : $36,971 - $42,517
