DATA MANAGER

JOB DESCRIPTION

BUSINESS ANALYST C
CITY MANAGER

Human Resources

NEWPORT NEWS, VA Department

GENERAL STATEMENT OF RESPONSIBILITIES

Under limited supervision, this position leads the City’s efforts in developing an open data program
and an internal data warehouse. Responsible for coordinating data-related activities across
departments, ensuring data accessibility for decision-making and building partnerships with
stakeholders.

ESSENTIAL JOB FUNCTIONS

Manages the development and maintenance of the City’s Open Data Program and software
development to include all phases of system development lifecycle. Collaborates with users to identify
reporting and query needs; defines appropriate application platforms from which to extract the
requested information; defines report and query specifications; interprets results to determine practical
usefulness. Manages an internal data warehouse to establish a centralized hub of information for
storing, retrieving and reporting purposes.

Conducts studies and partners with community organizations to ensure data innovation, identify
business needs and priorities, and assist in generating business process solutions. Identifies areas
requiring actions, new methods, redesign or re-engineering to streamline and improve operations;
develops functional requirements, testing plans and scripts to address needs. Utilizes appropriate
methodologies to develop business requirements to support various work processes; performs or
assists in configuration of user tables and settings, transition planning, data migration, and
implementation support; plans and coordinates testing and conversion from existing software and
systems to new software and systems.

Responsible for providing documentation to department end users in accordance with installation
standards including system, operator and user manuals; schedules and coordinates user training;
provides technical support to end users. Serves as technical resource to assist with envisioning and
understanding the application of technology to business; advises management on new technology
solutions. Collaborates with City leaders and provides ongoing reporting tied to the City’s identified
key performance indicators.

Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.

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REQUIRED KNOWLEDGE

• Project Management – Knowledge of planning, organizing and managing resources to bring about

• Information Technology – Knowledge of computer systems and business applications.

• Customer Service - Considerable knowledge of principles and processes for providing customer

REQUIRED SKILLS

• Critical Thinking – Uses logic and reasoning to understand, analyze, and evaluate complex

• Interpersonal Relationships – Develops and maintains cooperative and professional relationships

• Judgment/Decision Making — Evaluates the best method of research and then exercises

• Time Management - Plans and organizes daily work routine. Estimates expected time of

REQUIRED ABILITIES

• Technical – Ability to install, troubleshoot and repair software issues related to operating systems

• Communication – Ability to communicate complex and technical ideas and proposals effectively so

EDUCATION AND EXPERIENCE

Requires a Bachelor’s Degree in Information Technology or a related field and 5-7 years of
progressively responsible experience in project management or coordination, business or systems
analysis or a related field, or an equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS

Requires a general background investigation to include a local and state criminal history check and a
valid driver’s license with an acceptable driving record.

PHYSICAL REQUIREMENTS

• Requires the ability to exert light physical effort in sedentary to light work.

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• Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10

• Tasks may involve extended periods of time at keyboard or work station.

SENSORY REQUIREMENTS

• Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.

• Some tasks require the ability to communicate orally.

ENVIRONMENTAL EXPOSURES

Essential functions are regularly performed without exposure to adverse environmental conditions.

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