Demo

Human Resources Administrator

City of Norfolk, VA
Norfolk, VA Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/29/2025

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications.
Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of Human Resources attracts, develops, and retains diverse and exceptional employees committed to supporting our vibrant and resilient coastal community. We are currently seeking a Human Resources Administrator that oversees the daily operations of positions involved with Human Resources Administration. Conducts special research assignments, analyzing data and preparing conclusion and recommendations for consideration by management. Manages and oversees Human Resource Information System (HRIS) system updates.

Essential Functions

  • Manages employee related issues by directing the activities of positions involved in Human Resources Administration. Defines rules, monitors, and oversees the Human Resources Administration workflows and processes that automatically assign benefits to active employees based on job action and set up of predetermined eligibility rules for benefits and other systems. Oversees reconciling out of sequence occurrences and disconnects due to inconsistencies in employee job data information. Monitors and assists with running reports for management review and action. Responsible for employee job data audits to ensure accuracy. Reviews and updates Human Resources policies and procedures pertaining to administration regulations.
  • Investigates, analyzes, and resolves a wide range of compensation issues, which includes documentation of the steps taken in the resolution process. Prepares performance evaluations and participates in interviewing and selection. Updates data in the HRIS system. Processes personnel status requests and signs off and approves personnel status reports. Provides assistance to employees with Human Resources Administration related inquiries. Interprets and ensures compliance with city policies and procedures. Notifies departmental payroll Liaison of policy and procedures changes. Assists with Compensation Plan updates.. Oversees verification of employments through researching HRIS, Auto Data Processing (ADP), Legacy, Personnel green cards, Central Records, and the Retirement Office. Provides detailed complex queries of HRIS data when requested.
  • Responsible for establishing testing environment for HRIS, Payroll, Information Technology updates. Provides statistical reports, maintains reporting systems in HRIS. Oversees, monitors and supports related HRIS projects.
  • Maintains the HRIS and record keeping systems required to track, research, and resolve production issues. Oversees the HRIS system by providing technical assistance to the department, granting security clearance, resting passwords. Tests, approves, and signs off on implementing module changes. Assists with HRIS upgrade changes, serves as functional liaison between department and Information Technology during implementation of new modules, creates training manuals, coordinates training for employees who will assume HR administration responsibilities. Attends and assists with Finance Payroll training sessions.
  • Monitors, supervises staff, and assists with payroll processing by reviewing, analyzing and resolving payroll error messages, entering HRIS adjustments to the system, and evaluating whether employees are benefits eligible. Conducts, in coordination with the Finance Payroll Manager, required payroll Liaison training and certification.
  • Updates job data in HRIS by processing and auditing personnel status requests, aiding employees with pay related inquiries, and assisting with interpreting and ensuring compliance to city policies and procedures. Supports Human Resources onboarding processes. Maintains employee records and documentation and ensures employee files are up to date.
  • Performs related duties as assigned

Education/Experience

  • Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
  • Must have four years’ experience in human resources or business administration, benefits and HRIS systems.

Additional Information & Requirements



Work Hours: M-F 8:30 a.m. - 5:00 p.m. (This is an office position, no remote work)

Signing Bonus: This position is eligible for a one-time $5000 sign on bonus

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