What are the responsibilities and job description for the Case Manager II - Mental Health position at City of Norfolk?
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disabilities services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve. The NCSB is seeking a Case Manager II to provide activities and services that assist adults diagnosed with a serious mental illness and co-occurring substance use disorders to access needed psychiatric, medical, substance abuse, social, educational, vocational, and other supports necessary to meeting basic needs. Completes clinical documentation in accordance with agency guidelines.
Departmental Hiring Salary Range: $41,775-$48,041
Essential functions include but are not limited to:
- Provides case management and related services for co-occurring and substance abuse clients in the office, community, or home.
- Develops service plans based on assessments and in collaboration with individuals and/or families.
- Provides client linkage to, coordination, and monitoring of services.
- Identifies and accesses resources to meet needs and assists clients in procuring and maintaining resources and entitlements.
- Provides client advocacy for needed resources or services, while empowering them to be as independent as possible.
- Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations.
- Follows up with clients monthly to assess progress toward meeting service plan outcomes, satisfaction with service, and
eligibility of continued services.
Bachelor's degree in a human services field, or equivalent combination of training and experience.
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.
- Valid Driver's License may be required depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment.
- Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
Salary : $41,775 - $68,093
