Family Services Worker II (CPS) In-Home

"A Day in the Life: Family Services Worker"

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself.  Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. 

The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens. 

The NDHS Child Protective Services (CPS) program conducts home studies to assess family needs. This division Investigates reports of abuse and neglect of children and intervenes when necessary. NDHS CPS is seeking to hire a Family Services Worker II to manage an assigned workload, conduct interviews, keep strong documentation, and ensure safe alternative placements are conducted when necessary/in accordance with federal, state, and local guidance and procedures.

• Investigates referrals of suspected child abuse/neglect. ? Conducts field visits to schools, homes, hospitals, and various community settings. 
• Works in collaboration with law enforcement, licensing, and a variety of community partners to investigate/assess child abuse/neglect allegations. Determines clients’ needs based on interviews and plans appropriate course of action. 
• Advises and arranges protection for clients faced with emotional, physical, and environmental stress. 
• Refers high and very high-risk families with a history of sexual abuse, chronic abuse/neglect, domestic violence for case management services. 
• Must have the ability to be part of a multi-disciplinary team believing that the best solutions come from the families themselves.  
• Takes part in family team meetings to assure family empowerment, family involvement and ownership in the service planning process working through to solutions.  
• Counsels’ clients to advise them of services available. 
• Formulates a variety of court documents & appears in court to advise, recommend, and testify concerning cases. 
• Requires knowledge of social work principals and ethics with particular attention to respect and appreciation for family competencies. 
• Maintains case files and prepares reports as required including OASIS and other local software programs. 
• Requires the ability to work collaboratively with community-based agencies, police department and health care providers and court personnel so that the team works as one in the best interest of the family’s needs and wants. 
• Provides crisis intervention when necessary. 
  

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Two (2) years experience in Social Services.

Salary : $50,624 - $82,557