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Family Services Worker II - Family Partnership Meeting Facilitator

City of Norfolk
Norfolk, VA Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 4/7/2025

"A Day in the Life: Family Services Worker"
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.

The Family Partnership Meeting Facilitator plays a crucial role in coordinating and leading state-mandated Family Partnership Meetings (FPMs), which serve as a platform for collaboration between families and service providers. This position is dedicated to actively engaging and supporting families involved in child welfare and adult services systems, ensuring they have a voice in the process and access to necessary resources.

In addition to facilitating FPMs, the facilitator is responsible for contributing to continuous quality improvement initiatives. This includes preparing for Child and Family Services Reviews, a critical process that assesses the effectiveness and quality of services provided to families. The facilitator also serves as a mentor and trainer for new employees and interns, equipping them with the skills and knowledge needed to support families effectively and navigate the complexities of the system. Through these efforts, the Family Partnership Meeting Facilitator helps foster a more inclusive and supportive environment for families in need. 



Department Hiring Salary Range: $50,624.00- $58,217.60
Essential functions include but are not limited to:

  • Manages the daily flow of referrals for Family Partnership Meetings (FPM) that come to the Family Engagement unit and schedules these meetings in a timely manner.
  • Coordinates FPMs by reaching out to family members, court representatives, community partners, and agency staff involved in making decisions about the safety, permanency, and well-being of children.
  • Participates in service coordination meetings and home visits with agency staff, children, and families to identify potential emotional or physical safety concerns that may affect the quality of the FPM.
  • Facilitates structured, solution-focused group discussions that empower children and families to voice their concerns while addressing agency-related issues.
  • Documents the action plan from the Family Partnership Meeting in the state's case management system and distributes it to all participants.
  • Provides in-service training to staff and the community on best practices for Family Engagement.
  • Tracks statistical information related to Family Partnership Meetings
  • Collaborates with continuous quality improvement staff to enhance the agency’s child welfare practices.
  • Participates in case reviews and other continuous quality improvement initiatives as requested.
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Two (2) years experience in social services.

Preferred:
Experience working in state or local government child welfare program.
  • Valid Driver's License may be required depending on assignment. 
Working Hours: Monday- Friday 8:30am- 5:00pm
Signing Bonus: This position is eligible for a one-time $5000 sign on bonus. 

Salary : $50,624 - $82,557

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