What are the responsibilities and job description for the Library Assistant II position at City of Norfolk?
- Provides regular coverage of Public Service desks
- Assists patrons with the use of computers, copiers, scanners, and printers
- Promotes in-person and online library services
- Demonstrates ability to work in a team environment
- Performs circulation/customer service activities by answering reference questions, checking materials in and out, registering new borrowers, and collecting library fees
- Receives, sorts, and shelves library materials
- Provides quality customer service in person and by telephone
- Proficient with technology – gaming systems, cameras, and other equipment as required
- Assists patrons with equipment such as computers, copiers, mobile devices, and scanner
- Assists with maintaining and monitoring KidZone, Playscape, and program room as required
- Assists with programs and events in the library
- Must be able to stand up to six hours per shift; lift from ground to above shoulder; push and pull loaded carts; bend and stoop; reach shelves from floor level to approximately 6 feet in height using a step stool in narrow aisles and perform tasks requiring manual dexterity; and be able to lift a minimum of 25 pounds.
- Demonstrates excellent organizational skills and ability to prioritize tasks.
- Ability to communicate effectively verbally and in writing
- Performs assigned duties as instructed
One year of experience in library or related customer service work..
Salary : $40,960 - $66,764
