What are the responsibilities and job description for the Compliance Coordinator position at City of Ocala?
The Compliance Coordinator is responsible for ensuring that Ocala Electric Utility operations meet all local, state, and federal regulatory requirements. This role ensures the utility's compliance with reliability standards, safety regulations, and environmental guidelines, promoting the safe and efficient operation of the electric utility. The Compliance Coordinator works closely with various departments, regulatory agencies, and industry stakeholders to maintain a culture of compliance while supporting the utility’s operational and strategic goals. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Regulatory Compliance Management:
• Monitor and ensure compliance with all applicable local, state, and federal regulations affecting the municipal electric utility, including but not limited to NERC (North American Electric Reliability Corporation), FRCC (Florida Reliability Coordinating Council), and FMPA (Florida Municipal Power Agency).
• Ensure compliance with reliability, safety, and environmental standards relevant to utility operations.
2. Policy Development and Implementation:
• Develop, implement, and maintain internal policies and procedures to meet compliance requirements, ensuring alignment with industry best practices and regulatory expectations.
• Collaborate with relevant departments to implement compliance-related initiatives and continuously improve operational practices.
3. Training and Education:
• Develop and implement training programs to educate utility staff on compliance requirements, industry regulations, and best practices.
• Conduct regular internal workshops and provide guidance on compliance issues, safety measures, and regulatory changes.
4. Audit and Documentation:
• Document and keep active records of compliance-related activities, ensuring proper archiving and easy access for internal and external audits.
• Conduct periodic internal audits to evaluate the utility’s adherence to regulatory standards, preparing for external inspections or audits.
5. Compliance Reporting:
• Prepare and submit required compliance reports to regulatory agencies such as NERC, FRCC, and FMPA, ensuring accurate and timely submissions.
• Maintain clear communication with regulatory bodies and submit all necessary documentation as part of the compliance certification process.
6. Cross-Departmental Collaboration:
• Work closely with other departments to ensure comprehensive compliance across all utility functions.
• Monitor system upgrades, equipment installations, and other operational changes to ensure adherence to regulatory standards.
7. Incident and Non-Compliance Management:
• Manage and investigate any instances of non-compliance, coordinating with appropriate departments to implement corrective actions and minimize operational disruptions.
• Develop and execute plans to address any regulatory violations and ensure that preventive measures are in place to avoid recurrence.
8. Reliability and Safety Standards:
• Assist in ensuring that all reliability and safety standards are met, with particular focus on infrastructure protection, critical infrastructure compliance, and cyber security. • Stay informed of updates to industry standards and work proactively to implement necessary changes within the utility.
9. Critical Infrastructure Protection (CIP):
• Support the utility’s Critical Infrastructure Protection (CIP) initiatives, ensuring compliance with NERC CIP standards and working with the CIP team to safeguard the utility's most vital assets.
10. Stakeholder and Public Communication:
• Act as a point of contact for regulatory agencies, stakeholders, and the public regarding compliance matters, responding to inquiries and ensuring transparency in reporting.
• Represent the utility at industry workshops, regulatory meetings, and stakeholder forums as required.
11. Continuous Improvement:
• Analyze compliance-related data and trends to identify areas for improvement, recommending policy or procedural changes as necessary.
• Continuously improve the utility’s compliance program to ensure efficiency and effectiveness in meeting all applicable standards.
12. Travel Requirements:
• Travel may be required to attend regulatory meetings, training, audits, or workshops to maintain up-to-date knowledge of compliance standards and industry best practices.
Perform any other related duties as required or assigned. EDUCATION AND EXPERIENCE
• Bachelor’s degree in electrical engineering, environmental science, public administration, or a related field.
• Preferred: 3-5 years of experience working in regulatory compliance within the electric utility industry, with a focus on NERC, FRCC, FMPA, and other relevant compliance standards.
• Alternatively: Experience in utility operations, safety, or regulatory affairs with a demonstrated understanding of electric utility standards and regulations.
• Knowledge of industry-specific compliance systems, reliability standards, and environmental guidelines is highly valued.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Florida Driver's License with an acceptable driving record.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Certification in compliance or regulatory management (e.g., NERC certifications) is a plus but not required.
RESIDENCY REQUIREMENT
The employee must, within one year of date of hire or promotion to this position, reside and remain within 45 minutes of the assigned work facilityANALYTICAL ABILITY / PROBLEM SOLVING
MODERATELY DIRECTED. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review.
PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
CONSIDERABLE RESPONSIBILITY; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY;
Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY;
COMMUNICATION SKILLS
Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to tasks.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SUPERVISION RECEIVED
Under immediate supervision, performs GENERAL ASSIGNMENTS of work with PERIODIC CHECK of performance by supervisor.
MENTAL DEMAND
INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Occasional use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections.
PUBLIC CONTACT
Regular contacts with patrons, either within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
EMPLOYEE CONTACT
Contacts of considerable importance within the department or office. Requires tact in discussing problems and presenting data and making recommendations.
SOFTWARE SKILLS REQUIRED
Accounting: Basic
Alphanumeric Data Entry: Intermediate
Contact Management: Intermediate
Database: Intermediate
Enterprise Resource Planning: None
Human Resources Systems: None
Payroll Systems: None
Presentation/PowerPoint: Intermediate
Programming Languages: None
Spreadsheet: Intermediate
Word Processing/Typing: Advanced
PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand: Occasionally
Walk: Occasionally
Sit: Regularly
Use hands to handle or feel: Occasionally
Reach with hands and arms: Occasionally
Climb or balance: Never
Stoop, kneel, crouch or crawl: Never
Talk or hear: Continuously
Taste or smell: Never
WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move: Up to 25 pounds
VISION REQUIREMENT
Specific vision abilities required by this job may include: Ability to adjust focus (work duties that require the ability to adjust the eye to bring an object into sharp focus at various distances or focal lengths).
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.): Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.): Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.): Never
Toxic or caustic chemicals (including potential for chemical spills, etc.): Never
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather): Occasionally
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.): Never
Extreme cold (not weather-related, such as freezer, cold storage, etc.): Never
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F): Never
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff): Occasionally
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives): Never
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.): Never
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.): Never
The noise level in the work environment is usually Quiet (library, private office, etc.)
ASSIGNED CITY VEHICLE: YES
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
1. Regulatory Compliance Management:
• Monitor and ensure compliance with all applicable local, state, and federal regulations affecting the municipal electric utility, including but not limited to NERC (North American Electric Reliability Corporation), FRCC (Florida Reliability Coordinating Council), and FMPA (Florida Municipal Power Agency).
• Ensure compliance with reliability, safety, and environmental standards relevant to utility operations.
2. Policy Development and Implementation:
• Develop, implement, and maintain internal policies and procedures to meet compliance requirements, ensuring alignment with industry best practices and regulatory expectations.
• Collaborate with relevant departments to implement compliance-related initiatives and continuously improve operational practices.
3. Training and Education:
• Develop and implement training programs to educate utility staff on compliance requirements, industry regulations, and best practices.
• Conduct regular internal workshops and provide guidance on compliance issues, safety measures, and regulatory changes.
4. Audit and Documentation:
• Document and keep active records of compliance-related activities, ensuring proper archiving and easy access for internal and external audits.
• Conduct periodic internal audits to evaluate the utility’s adherence to regulatory standards, preparing for external inspections or audits.
5. Compliance Reporting:
• Prepare and submit required compliance reports to regulatory agencies such as NERC, FRCC, and FMPA, ensuring accurate and timely submissions.
• Maintain clear communication with regulatory bodies and submit all necessary documentation as part of the compliance certification process.
6. Cross-Departmental Collaboration:
• Work closely with other departments to ensure comprehensive compliance across all utility functions.
• Monitor system upgrades, equipment installations, and other operational changes to ensure adherence to regulatory standards.
7. Incident and Non-Compliance Management:
• Manage and investigate any instances of non-compliance, coordinating with appropriate departments to implement corrective actions and minimize operational disruptions.
• Develop and execute plans to address any regulatory violations and ensure that preventive measures are in place to avoid recurrence.
8. Reliability and Safety Standards:
• Assist in ensuring that all reliability and safety standards are met, with particular focus on infrastructure protection, critical infrastructure compliance, and cyber security. • Stay informed of updates to industry standards and work proactively to implement necessary changes within the utility.
9. Critical Infrastructure Protection (CIP):
• Support the utility’s Critical Infrastructure Protection (CIP) initiatives, ensuring compliance with NERC CIP standards and working with the CIP team to safeguard the utility's most vital assets.
10. Stakeholder and Public Communication:
• Act as a point of contact for regulatory agencies, stakeholders, and the public regarding compliance matters, responding to inquiries and ensuring transparency in reporting.
• Represent the utility at industry workshops, regulatory meetings, and stakeholder forums as required.
11. Continuous Improvement:
• Analyze compliance-related data and trends to identify areas for improvement, recommending policy or procedural changes as necessary.
• Continuously improve the utility’s compliance program to ensure efficiency and effectiveness in meeting all applicable standards.
12. Travel Requirements:
• Travel may be required to attend regulatory meetings, training, audits, or workshops to maintain up-to-date knowledge of compliance standards and industry best practices.
Perform any other related duties as required or assigned. EDUCATION AND EXPERIENCE
• Bachelor’s degree in electrical engineering, environmental science, public administration, or a related field.
• Preferred: 3-5 years of experience working in regulatory compliance within the electric utility industry, with a focus on NERC, FRCC, FMPA, and other relevant compliance standards.
• Alternatively: Experience in utility operations, safety, or regulatory affairs with a demonstrated understanding of electric utility standards and regulations.
• Knowledge of industry-specific compliance systems, reliability standards, and environmental guidelines is highly valued.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Florida Driver's License with an acceptable driving record.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Certification in compliance or regulatory management (e.g., NERC certifications) is a plus but not required.
RESIDENCY REQUIREMENT
The employee must, within one year of date of hire or promotion to this position, reside and remain within 45 minutes of the assigned work facilityANALYTICAL ABILITY / PROBLEM SOLVING
MODERATELY DIRECTED. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review.
PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
CONSIDERABLE RESPONSIBILITY; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY;
Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY;
COMMUNICATION SKILLS
Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to tasks.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SUPERVISION RECEIVED
Under immediate supervision, performs GENERAL ASSIGNMENTS of work with PERIODIC CHECK of performance by supervisor.
MENTAL DEMAND
INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Occasional use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections.
PUBLIC CONTACT
Regular contacts with patrons, either within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
EMPLOYEE CONTACT
Contacts of considerable importance within the department or office. Requires tact in discussing problems and presenting data and making recommendations.
SOFTWARE SKILLS REQUIRED
Accounting: Basic
Alphanumeric Data Entry: Intermediate
Contact Management: Intermediate
Database: Intermediate
Enterprise Resource Planning: None
Human Resources Systems: None
Payroll Systems: None
Presentation/PowerPoint: Intermediate
Programming Languages: None
Spreadsheet: Intermediate
Word Processing/Typing: Advanced
PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand: Occasionally
Walk: Occasionally
Sit: Regularly
Use hands to handle or feel: Occasionally
Reach with hands and arms: Occasionally
Climb or balance: Never
Stoop, kneel, crouch or crawl: Never
Talk or hear: Continuously
Taste or smell: Never
WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move: Up to 25 pounds
VISION REQUIREMENT
Specific vision abilities required by this job may include: Ability to adjust focus (work duties that require the ability to adjust the eye to bring an object into sharp focus at various distances or focal lengths).
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.): Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.): Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.): Never
Toxic or caustic chemicals (including potential for chemical spills, etc.): Never
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather): Occasionally
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.): Never
Extreme cold (not weather-related, such as freezer, cold storage, etc.): Never
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F): Never
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff): Occasionally
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives): Never
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.): Never
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.): Never
The noise level in the work environment is usually Quiet (library, private office, etc.)
ASSIGNED CITY VEHICLE: YES
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
Salary : $72,160 - $95,855
