What are the responsibilities and job description for the Public Safety Dispatcher - Lateral position at City of Oceanside, CA?
Salary : $62,148.00 - $83,184.00 Annually
Location : City of Oceanside, CA
Job Type : Full Time
Job Number : 25-09
Department : Police
Opening Date : 07 / 18 / 2024
Introduction
THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER
The City of Oceanside Police Department is currently accepting applications for the position of Lateral Public Safety Dispatcher. This is a crucial role in ensuring public safety, and we are looking for dedicated individuals to join our team. To qualify as a lateral dispatcher, candidates must be employed as a Dispatcher by a public safety agency, have successfully completed probation with their current agency with at least one year of experience, and possess a California P.O.S.T. certificate. Those not currently working as a Dispatcher for a public safety agency are encouraged to apply for the Entry-level Dispatcher position.
- LATERAL INCENTIVE :
- 2,500 at time of hire
500 upon completion of probation period
1,000 anniversary payment - year 2
1,500 anniversary payment - year 3
2,000 anniversary payment - year 4
3,500 anniversary payment - year 5
Up front leave bank of 400 hours to be used as sick leave
Up front "other" leave bank of 80 hours to be used as vacation
Under general supervision to receive and evaluate incoming administrative, emergency and 9-1-1 telephone calls for police and fire emergency and other calls for service, and to relay the requests to appropriate personnel; to dispatch appropriate police and fire personnel and equipment utilizing radios, telephone and / or alarm signal communications equipment; operate computer terminals; and to perform related work as required.
Oceanside, a beach community located 39 miles north of San Diego, has a population of more than 175,000. The Oceanside Police Department has an authorized budgeted strength of 228 sworn and 84 professional staff members, and handles approximately 110,000 calls for service each year.
Our motto, "Service With Pride", speaks to our focus of quality customer service and efficient service. We are committed to public safety and to implementing innovative crime-prevention techniques to ensure a safe and healthy community.
Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening.
Examples of Duties
The Public Safety Dispatcher operates RCS (800MHz) and VAF radio receivers and transmitters, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; assumes supervisory duties in the absence of the Communications Supervisor; performs related duties and responsibilities as required.
Minimum Qualifications
Knowledge of :
Operation of radio / telephone receiving and transmitting equipment; and
Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services
Report writing; and
Principles of functional supervision, training and dispatching operations.
Ability to :
Listen and comprehend radio calls while talking on the phone; and
Establish and maintain effective working relationships.
Train others in the use of communications equipment.
Experience and Training
Experience : One year work experience as a California law enforcement Public Safety Dispatcher.
Training : Equivalent to the completion of the twelfth grade.
License / Certificate :
A California P.O.S.T. Basic Dispatch Certificate.
Typing certificate of 45 Net Words Per Minute, with no more than five (5) errors.
Note : Please attach copies of your California POST Basic Dispatch Certificate and your current typing certificate to the application.
If you don't attach these two certificates, your application will not be considered.
Working Conditions and Selection Process
Environmental Conditions : Office environment; exposure to computer screens.
Physical Conditions : Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time and the wearing of headsets while on duty.
Selection Process : All applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process will include a computer based examination to assess job-related experience and skills. Candidates who successfully complete the examination process will be placed on the eligibility list and will remain eligible for employment consideration for a minimum of six months.
Note : Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening.
Note : A current, five (5) minute typing certificate with a net of 45 Words Per Minute, with no more than five (5) errors issued within the last six months MUST be attached to the application. If it's not, your application will not be considered.
You may obtain a typing certificate from employment / staffing agencies, adult schools, community colleges, or ROP programs. DUE TO THE CURRENT CIRCUMSTANCES, ONLINE TYPING CERTIFICATES WILL BE ACCEPTED AS LONG AS THEY MEET THE REQUESTED CRITERIA LISTED ABOVE.
Recommended online typing certificates sites :
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTING PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
CITY OF OCEANSIDE
Oceanside Police Officers' Association - Non-Sworn
Benefit Summary
The following is a highlight of benefits :
Retirement
Public Employees' Retirement System (PERS)
Third Level 1959 Survivor Credit
Survivor Continuation option
Additional Retirement Credit Purchase Options
Service Credit for unused Sick Leave
Buy additional Military Service Credit
Health Insurance
Medical :Blue Shield HMO
Blue Shield PPO
Dental :
Delta Care USA (DHMO)
Vision :
Pre-Tax Benefits
Health benefits are offered on a pre-tax basis and employees cannot add or delete coverage or benefits unless a qualifying event has occurred.
Employee Assistance Program (EAP)
The Anthem EAP is paid for by the City.
6 free confidential counseling visits per incident
Self-service support online or by phone
Disability and Life Insurances
The STD / LTD / LIFE and AD&D Principal Financial Group premiums are paid for by City.
Short-Term Disability (STD) Insurance :
Seven day waiting period unless hospitalized
All sick leave must be exhausted before STD is used
Long-Term Disability Insurance :
Life and AD&D Insurance :
30,000 and maximum of $200,000 of Basic Life and AD&D
Voluntary Benefits
Benefits are employee paid
Supplemental Life Insurance through Voya :
Purchased up to a maximum $500,000 for employees
Spousal coverage up to half the employee amount
Dependent coverage up to $10,000
Flexible Spending Accounts through BCC :
Health Care Spending Account - maximum annual deferral is $2,850
Dependent Care Spending Account - maximum annual deferral is $5,000
Deferred Compensation - 457 and Roth IRA through Mission Square :
Roth IRA - Maximum post-taxed amount is $6,500; over age 50 may contribute an additional $1,000
Hyatt Legal
GotZoom Student Loan Relief
ScholarShare 529
Leave Benefits
Vacation :
All accruals are based on 80 hours in a paid status
1 - 5 years : 3.58 hours
6 - 10 years : 5.12 hours
11 - 15 years : 6.65 hours
16 years : 8.19 hours
Maximum accrual :
300 hours for those hired 7 / 1 / 94 or after
Holidays :
New Years' Day
Martin Luther King Jr. Day
Lincoln's Birthday
Washington's Birthday
Memorial Day
Independence Day
Labor Day
CA Admission Day
Columbus Day
Veterans' Day
Thanksgiving Day
Friday after Thanksgiving Day
Christmas Day
Sick Leave :
Max accrual : Unlimited
Annual Sick Leave Pay Off :
Each calendar year an employee may elect to receive a 25% payment in lieu of sick leave provided such employee has used 32 hours or less of sick leave during the calendar year.
Sick Leave pay off at separation :
Bereavement Leave :
Two additional days may be charged to sick leave upon approval
Tuition Reimbursement
Up to $2,000 per fiscal year
Bilingual & Notary
58 per hour for notary pay
Uniforms
Communication Supervisors, Public Safety Dispatchers, Public Safety Call Takers, Police Records Technicians, Senior Police Records Technicians receive $525 annually
Training Pay
For each full pay period worked as a trainer, nine hours of extra pay will be given to eligible positions as assigned.
Shift Differential Pay
5% for employees assigned to eligible schedules
Term of Compensation Plan
Effective July 1, 2022 - June 30, 2024
This is a summary of available benefits. It is not intended to provide full details of all programs. The appropriate Memorandum of Understanding, Compensation Plan and / or Benefit Plan Documents will govern any discrepancies and provide program specifics.
Do you possess one (1) year of work experience as a California law enforcement Public Safety Dispatcher?If NO, you do not qualify for this position.
Do you possess a California P.O.S.T. Basic Dispatch Certificate?If YES, attach a copy of your certificate.If NO, you do not qualify for this position.
Do you possess a current typing certificate of 45 Net Words Per Minute, with no more than five (5) errors?If Yes, attach a copy to the application.If No, your application will not be considered.
Have you completed a Pre-Investigative Questionnaire (PIQ) with Oceanside Police Department within the past six (6) months?
Please describe your dispatching experience. Include the number of frequencies, number of vehicles per frequency and the minimum dispatch staffing per shift.
If you are bilingual, please state which languages and your degree of fluency.
Briefly describe the type(s) of radio / telephone receiving and transmitting equipment that you have used. Please indicate if the equipment was computer-aided or manual.
Please list any training, specialized courses, seminars or workshops that you have completed, and which would be useful to a dispatcher. Please specify date(s) of completion.
If your answer is "YES" to any of the following questions, you are not eligible for a Public Safety Dispatcher position.Have you ever been CONVICTED of a felony?
Are you currently serving probation for any crime (misdemeanor or felony)?
If your answer is "NO" to any of the following questions, you are not eligible for a Public Safety Dispatcher position with the Oceanside Police Department. Do you possess a U.S. high school diploma or GED certificate?
Are you willing to work overtime, varying shifts, weekends and holidays?
If your answer is "YES" to any of the following questions, you are not eligible for a Public Safety Dispatcher position with the Oceanside Police Department. Have you used illegal drugs, other than marijuana, in the past five (5) years?
Have you used any hallucinogens (mushrooms, LSD, peyote, mescaline, etc.) in the past fifteen (15) years?
Have you ever sold any illegal substances, including steroids?
Have you ever injected any illegal substances, including steroids?
CERTIFICATE OF APPLICANT : I certify that all statements and information provided in this application and any attachments are true, and I understand that any false or misleading statements or omissions of material facts may forfeit my right to employment considerations by the City of Oceanside.
Required Question
Salary : $62,148 - $83,184
