What are the responsibilities and job description for the Guest Services Ride Operator position at City of Oklahoma City?
Ready to take guests on a wild ride? As a Ride Operator at the Oklahoma City Zoo, you’ll create unforgettable experiences by safely operating rides and helping guests connect with wildlife in fun and meaningful ways. With a focus on safety, enthusiasm, and top-notch customer service, you'll ensure every ride is a thrilling adventure. If you love engaging with people, working in an exciting environment, and making magical moments happen, this is the perfect job for you!
Employment Status: Part-Time
FLSA Status: Non-Exempt
Pay Rate: $14.28/hr
Experience Required : At least eighteen (18) years of age with some customer service or team experience.
Minimum Education Requirements: Some High School
Department: Guest Services.
Direct Supervisor: Guest Services Team Lead/Supervisor
Supervisory Responsibility: Direct (0); Indirect (0)
Primary Work Location: Zoo Setting both indoors and outdoors.
Certification: None
Other: This position is safety sensitive. It is subject to pre-employment and/or periodic criminal background checks and drug testing.
Job Summary: The Ride Operator represents the Zoo by connecting guests with wildlife and wild places in meaningful ways. The Ride Operator is responsible for providing an amazing guest experience while maintaining the highest levels of safety operating the ride.
Essential Job Functions
An employee in this position may be called upon to do any or all of the following essential duties:
- Operate the Zoo’s rides with the upmost safety.
- Follow proper procedures while operating rides and delivering scripts.
- Follow proper procedures while controlling crowds at loading and unloading.
- Follow all guidelines and procedures.
- Complete all daily procedures and paperwork.
- Contribute to team efforts by accomplishing related goals.
- Resolve customer complaints, guide them and provide relevant information.
- Assist guests by providing information about the Zoo’s animal collections and conservation efforts.
- Provide excellent guest service while remaining on schedule and safety conscious.
- Collaborate with other Zoo departments and Zoo partners.
- Communicate clearly and concisely.
- Enforce Zoo’s rules and regulations.
- Report comments and/or complaints to supervisors quickly.
- Maintain a clean and safe work environment by complying with procedures and rules.
- Handle financial transactions accurately on multiple Point of Sale devices.
- Assist with preparation, arrangement, execution and dismantling for special events and off-site sales as directed.
Non-Essential Job Functions
- Perform other duties as assigned.
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people.
The Oklahoma City Zoo & Botanical Garden connects people with our world’s vanishing wildlife and wild places to inspire conservation action. We’re seeking candidates who are passionate about the planet and all that inhabit it. Join our team of hardworking experts and get ready for a career that you’re wild about! To learn more about the Oklahoma City Zoo and our conservation efforts, please visit www.okczoo.org.
Salary : $14
