What are the responsibilities and job description for the Broadband Technician (Fiber Field Technician) position at City of Ontario?
Broadband Technician
(Fiber Field Technician) (Part-Time)
(Fiber Field Technician) (Part-Time)
The City of Ontario has an exciting opportunity in supporting one of the fastest growing broadband fiber-optic networks? The City of Ontario's Broadband Operations Department is seeking a Broadband Technician to assist in the development and support of building and sustaining a broadband fiber optic infrastructure Citywide. The Broadband Technician, under general supervision, performs a wide range of specialized technical duties in the operations, maintenance, configuration, installation, activation and troubleshooting of the City's broadband communications network. The Broadband Technician will be assigned with responding to regular, emergency and on-call support requests and maintaining accurate records of service.
Part-time employees may be scheduled to work up to 29 hours per week and are not eligible to participate in the City's health insurance or retirement plans.
Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process.
The Ideal Candidate
The ideal candidate is an independent, organized, innovative thinker, that operates with initiative, and demonstrates excellent interpersonal communication skills. Additionally, we are seeking an individual who can be a model for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence Through Teamwork, and Doing the Right Thing the Right Way – and emulate the qualities of a 5 Tool Player – Leader, Thinker, Operator, Communicator, and Public Servant.
Broadband Operations Department
Ontario is one of California's first municipal broadband fiber-optic networks, delivering gigabit internet service to its community through the development of the OntarioNet network. Through the City Council’s visionary leadership and collaborative public-private partnerships, the ambitious initiative has resulted in a vast municipal broadband footprint, providing services to many residences and businesses in the City. The team operates with a customer-first approach and an innovative mindset to develop advanced infrastructure and services. The Broadband Operations Department is a progressive team that builds smart infrastructure to support the community's well-being. Built with a strong sense of purpose, the team strives to deliver equitable and inclusive broadband services to all community members.
Ontario is one of California's first municipal broadband fiber-optic networks, delivering gigabit internet service to its community through the development of the OntarioNet network. Through the City Council’s visionary leadership and collaborative public-private partnerships, the ambitious initiative has resulted in a vast municipal broadband footprint, providing services to many residences and businesses in the City. The team operates with a customer-first approach and an innovative mindset to develop advanced infrastructure and services. The Broadband Operations Department is a progressive team that builds smart infrastructure to support the community's well-being. Built with a strong sense of purpose, the team strives to deliver equitable and inclusive broadband services to all community members.
The City of Ontario
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario is proud to have the reputation of being a progressive City, providing solid leadership to its citizens and business community. The City provides a full range of services to the community including Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Financial Services, Human Resources/Risk Management, Public Works, and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,500 FTE diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City‘s vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario’s 2024 State of the City video by clicking on the link below as well as other links to learn more about the City.
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
The essential functions typically performed by the Broadband Technician include the following:
- Performs specialized technical duties in the operation, installation, repair, and maintenance of the City's broadband communications or network.
- Performs operational and maintenance related duties including splicing, distribution changes of fiber optic cables, pulling, laying, aligning and positioning fiber optic network equipment.
- Mounts splice closures, racks, switches and other fiber optics distribution equipment.
- Troubleshoots and installs copper and fiber optic data cables.
- Performs routine tests on City's fiber optic network for preventative and troubleshooting maintenance.
- Responds to emergency/non-emergency service calls.
- Maintains and records reports for maintenance and technical support requests.
- Read and interpret blueprints and fiber optic design plans and diagrams.
- Perform audits of fiber optics point of presence locations, fiber strand availability, and equipment/material locations.
- Performs fusion splicing, optical connectivity testing, fiber distribution unit configuration and activation at various locations.
- Attends safety, compliance and technical trainings.
- Develops and maintains positive relations with the general community, local contractors and employees.
- Provide guidance and support for citywide broadband systems.
- Subject to after-hours and on-call duties.
- Performs related and other duties and responsibilities as required.
High school diploma or recognized equivalent.
Experience
Three (3) years of technical experience in operations, installation or splicing of fiber optics. Technical training and/or certification(s) may be substituted for up to one (1) year of work experience.
Note: Technical training and/or certification(s) MUST be attached at time of application for consideration.
License
Valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.
Desirable
Technical certifications or post-secondary coursework in electronics, fiber optics, fiber installation, splicing, testing, and telecommunications technology are highly desirable. Bilingual in Spanish, Cantonese and or Mandarin.
Special Requirements
Ability to work any shift, including evenings and weekends. Ability to move and lift equipment of 50 pounds or more.How to Apply
Apply online by clicking on the “Apply” link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities, or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City’s online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources Department if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. List all periods of employment, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario). List any experience that may help you to qualify for the position. List separately each position held, including different positions with the same employer. Resumes may be included but will not substitute for the employment history section. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write “no experience” for the appropriate question.
Email Notices
Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from “@ontarioca.gov” or “governmentjobs.com.” If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
Salary : $40 - $48
