Fire Emergency Communications Specialist I/II

Salary Range

$20.27-$20.93

Job Posting End Date - Applications will no longer be accepted starting

07-01-2025

Job Summary

Starting Salary

• Fire Emergency Communications Specialist I $20.27
• Fire Emergency Communications Specialist II $21.42
  
  
  

Performs specialized work in areas of emergency communications. Employees assigned to this classification receive, screen, and dispatch emergency and non-emergency calls for fire, emergency medical services, and aircraft emergencies, as well as provide medical advice and prepare various reports. Work is performed under general supervision in accordance with departmental procedures. Employees assigned to this classification must exercise initiative and independent judgement to properly react and respond appropriately under very stressful conditions. Work is reviewed while in progress and upon completion through direct observation, audit of tapes, and supervisory meetings to ensure compliance with policy and procedures and established standards. Employees assigned to this classification may be required to work additional hours with little to no notice based on operational needs. Work schedule will vary and rotate throughout the first year of employment, and includes midnights, weekends, and holidays.

Minimum Qualifications

Fire ECS I

High School Diploma/G.E.D. Certificate and one (1) year of clerical experience using compterts. Must type a minimum of 25 CWPM. Must maintain satisfactory performance and satisfactory completion of any job-related proficiency tests. Must pass a background check which includes a polygraph.

Fire ECS II

At least one (1) year of experience as a fully functional and competent emergency communications specialist; or an equivalent combination of education, training, and experience. Must possess a valid Emergency Medical Dispatch (EMD) certification. Must maintain overall satisfactory performance and satisfactory completion of any required job-related proficiency tests. Must pass a background check which includes a polygraph.

Additional Qualifications For Promotion

Promotions are not to be considered an automatic function of longevity and are subject to the review and authorization of the Supervisor. The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.