What are the responsibilities and job description for the Infrastructure Manager position at City of Orlando Careers?
Salary Range
$43.40-$56.28
Job Posting End Date - Applications will no longer be accepted starting
02-12-2025
Job Summary
Salary: $43.40-$56.27
Performs professional technical, administrative, and supervisory work for the entire IT infrastructure team. Plans, organizes, and manages infrastructure staff and/or consultants to ensure the stable and secure operations of the City of Orlando’s IT infrastructure. Coordinates and directs the work and training of Systems/Network Administrators and capacity planning. Works with the Chief Information Officer on direction recommendations for all technology platforms. The infrastructure manager will also manage and provide technical and professional guidance to administration team responsible for planning, designing, and testing vendor client/server packages for new software, patches to ensure workstations and servers are in compliance. Work is performed under the general direction of the Chief Information Officer with considerable latitude for individual initiative and judgment and is reviewed during meetings and by observation of results achieved and detailed reports.
Minimum Qualifications
Bachelor's Degree in Computer Science, MIS, or similar IT-related field and five (5) years of proven experience in IT infrastructure including personal computing, help desk, servers, systems, networks, and printers; or an equivalent combination of closely related education, training, and experience. Supervisory experience managing staff in an IT support environment required. Experience diagnosing and resolving IT-related incidents required. Must pass police background investigation.
Highly Desired
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
$43.40-$56.28
Job Posting End Date - Applications will no longer be accepted starting
02-12-2025
Job Summary
Salary: $43.40-$56.27
Performs professional technical, administrative, and supervisory work for the entire IT infrastructure team. Plans, organizes, and manages infrastructure staff and/or consultants to ensure the stable and secure operations of the City of Orlando’s IT infrastructure. Coordinates and directs the work and training of Systems/Network Administrators and capacity planning. Works with the Chief Information Officer on direction recommendations for all technology platforms. The infrastructure manager will also manage and provide technical and professional guidance to administration team responsible for planning, designing, and testing vendor client/server packages for new software, patches to ensure workstations and servers are in compliance. Work is performed under the general direction of the Chief Information Officer with considerable latitude for individual initiative and judgment and is reviewed during meetings and by observation of results achieved and detailed reports.
Minimum Qualifications
Bachelor's Degree in Computer Science, MIS, or similar IT-related field and five (5) years of proven experience in IT infrastructure including personal computing, help desk, servers, systems, networks, and printers; or an equivalent combination of closely related education, training, and experience. Supervisory experience managing staff in an IT support environment required. Experience diagnosing and resolving IT-related incidents required. Must pass police background investigation.
Highly Desired
- IT security experience
- Ability to make sound and logical judgments.
- Demonstrated leadership skills
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into issues and products as required.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Salary : $43 - $56
