What are the responsibilities and job description for the Floodplain Permit Coordinator position at City of Panama City Beach?
This position provides specialized administration for the department’s building permits and inspection functions for construction in special flood hazard areas. It is also responsible for other administrative support functions.
MAJOR DUTIES
- Coordinates the City's participation in the National Flood Insurance Program (NFIP) and Community Rating System (CRS) to include preparation and maintenance of files and records for CRS audits and recertification.
- Completes preliminary review of permit submittals for floodplain construction requirements.
- Facilitates communication among departments, engineers, contractors, etc. regarding floodplain construction requirements.
- Responds to requests for information related to floodplain management.
- Reviews Elevation Certificates for construction in special flood hazard areas.
- Accepts applications for building permits; requests and accepts revisions to plans as needed; issues building permits.
- Calculates and prepares building impact fees and answers related questions.
- Processes and prepares permits and inspection requests.
- Notifies Inspectors of field requests; assists with entering results and comments into record.
- Maintains contractor files and records.
- Totals and balances receipts.
- Maintains and updates department files and records.
- Provides high level customer service; answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel; and receives and processes complaints.
- Prepares forms and licensing for distribution.
- Serves as a lead Permit Technician upon request.
- Performs related duties.
MINIMUM QUALIFICATIONS
- High school diploma or GED.
- Two (2) years’ of progressively, responsible administrative support or permit technician experience.
- Three (3) years' of construction industry, municipal building or municipal customer service experience.
- Possession of or the ability to obtain ICC Permit Technician certification.
- Possession of or the ability to obtain the Certified Floodplain Manager (CFM) designation with one (1) year of employment and maintain required continuing education requirements to maintain the CFM designation.
- Possession of or the ability to obtain Notary Public or be able to become one within six (6) months.
- Equivalent combinations of education and experience may be considered.
KNOWLEDGE REQUIRED BY THE POSITION
- Knowledge of the National Flood Insurance Program and the Community Rating System.
- Knowledge of applicable Florida Statutes and local resolutions and ordinances relating to floodplain permit requirements.
- Knowledge of modern office practices and procedures.
- Knowledge of basic accounting principles.
- Knowledge of city and departmental policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge required for maintaining CFM certification.
- Skill in collecting and analyzing complex data.
- Skill in prioritizing and organizing work.
- Skill in the provision of quality customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
- Ability to read, understand, explain, and apply regulations.
- Ability to resolve situations and problems.
- Ability to be accurate and detail oriented.
- Ability to serve as a lead worker.
- Ability to establish and maintain effective working relationships with employees, management, vendors, other agencies and the public.
SUPERVISORY CONTROLS
The Building Operations Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include the Florida Building Code, Florida Statutes, city codes and ordinances, and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
- The purpose of this position is to provide specialized administrative support for the operations of the department. Successful performance contributes to the efficiency and effectiveness of those operations.
- The work consists of moderately difficulty gathering, analyzing and interpreting National Floodplain Insurance Program (NFIP) requirements along with other related administrative support duties. The variety of tasks to be performed combined with frequent interruptions contributes to the complexity of the position.
CONTACTS
- Contacts are typically with co-workers, other city employees, contractors, engineers, builders, architects, GIS specialist, utility employees, developers, bankers, elected and appointed officials, and members of the general public.
- Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
- While performing the duties of this position, the employee is regularly required to sit, stand, stoop, talk, hear, see, demonstrate manual dexterity, and perform light and moderate lifting. The work is typically performed while sitting at a desk or table.
- The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Salary : $23 - $29
