Community Services Representative I (Promotores Program)

Salary : $42,416.40 - $51,772.03 Annually

Location : City of Pasadena, CA

Job Type : Limited Term

Job Number : 25-026

Department : Public Health

Division : Health Promotion & Policy Development

Opening Date : 08 / 01 / 2024

Closing Date : Continuous

The City of Pasadena Public Health Department is currently seeking enthusiastic and skilled Community Services Representative I's to serve in a "Promotor / Community Health Worker" role to support the Promotores program. The Promotores program works to improve the health and well-being of families in Pasadena. These individuals work with community members to learn about community member's experiences in Pasadena and connect them to resources. Promotoras / es draw on their own lived experience to learn about community needs and deliver public health messages and resources.

The Promotores program functions out of the Department's Health Promotion & Policy Development Division and seeks to hire nine part-time, limited-term Promotoras / es that work a varying work schedule with an average of 4-10 hours per week.

IDEAL CANDIDATE

The ideal candidate will be a member or have a close understanding of the Pasadena community, have a desire to help improve the health and well-being of the Pasadena community, possess a passion for helping others; ability to take initiative; display sympathy, respect, understanding of community values and members; have experience with navigating community resources; be an effective communicator with strong public speaking and relationship building skills; can work in an outdoor setting as part of a field-based team (including tabling and door-knocking); have an interest and passion in helping the community, and demonstrates compassion, problem-solving skills, and a collaborative approach to teamwork.

ABOUT THE DEPARTMENT

For over 130 years, the Pasadena Public Health Department has been responsible for helping protect, maintain, and improve the health of the Pasadena community. The City of Pasadena is one of only three cities in the State of California that maintains its own independent local health jurisdiction with responsibility for a wide variety of services that support the three core functions of assessment, policy development, and assurance.

These are limited-term grant-funded positions with current funding through September 30, 2025. Many public health positions are funded through external grants with various time durations. We are excited about serving our community and we hope you are too. Come join our team and grow with us!

This recruitment is open until filled, with a first review of applications scheduled for August 15, 2024. Apply now!

Essential Functions

The major responsibilities of this position are listed below. For more detailed information, please review the

• As part of the Promotores team, provides information, referral, and linkages to community residents and organizations within Pasadena to improve public health.

Provides outreach & support to members of the Pasadena community through community conversations at scheduled events, through door knocking, and canvassing.

Conducts health education classes in schools and community settings.

Participates in weekly team meetings, at least one outreach event each week, regular trainings, and other meetings as requested.

Prepares for each outreach event by ensuring wagon materials are complete and reviewing outreach materials to engage in effective community conversations.

Completes the Event Reach Tracker after each interaction and daily debrief form at the end of the event.

Ensures outreach materials are presented in a clear, positive, and helpful manner.

Assists in tracking program reach and completes required programmatic reporting in a timely manner.

Provides liaison coordination with local and other governmental and community and service-providing agencies.

Performs all functions and activities within the guidelines and philosophy set forth in the Pasadena Public Health Department Strategic Plan, policies, mission, goals, and vision.

Works with other Promotores to ensure unity and teamwork.

Represents the City in the community and at interdepartmental, interagency, and professional meetings.

Regular attendance is an essential function of this classification.

Ability to travel locally as needed.

Performs related duties as assigned.

Qualification Guidelines

COMPETENCIES

The following list represents the core competencies needed for success in this position.

Informing - Proactively obtaining and sharing information.

Presentation Skills - Formally delivering information to groups.

Adaptability - Responding positively to change and modifying behavior as the situation requires.

Oral Communication - Engaging effectively in dialogue.

Relationship Building - Establishing rapport and maintaining mutually productive relationships.

Teamwork - Collaborating with others to achieve shared goals.

Valuing Diversity - Appreciating the benefits of varied backgrounds and cultures in the workplace.

Decision Making - Choosing optimal courses of action in a timely manner.

EDUCATION AND EXPERIENCE

One year experience providing community service, outreach and / or health education

Knowledge of the local Pasadena community and resources

Equivalent combination of training and experience

PREFERRED QUALIFICATIONS

Certificate or any training as a Promotora / Community Health Worker

One-year related experience working directly with community members and connecting them to local resources

Bilingual preferred (English and Spanish or Mandarin)

Reliable transportation

Flexible hours and availability on weeknights, weekends, and holidays as needed

SELECTION PROCESS

The selection process may consist of an evaluation of training and experience and the most highly qualified candidates may be invited to participate in either a written, oral, or performance examination, and a department level interview.

VACANCY INFORMATION

There are currently nine part time, limited term grant-funded vacancies that work a varying work schedule with an average of 4-10 hours per week in the Health Promotion & Policy Division of the Public Health Department.

The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Candidates selected for this position are subject to a one-year probationary work period.

Special Requirements

Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.

Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.

All employees are required to pay the full employee contribution to CalPERS.

Click link below to review the City's excellent benefits package

To further assist us with reviewing your qualifications, please answer the following questions. Please complete all sections of this form truthfully and completely. Your responses will be validated if you are considered one of the most qualified applicants. Although resumes will be accepted and evaluated, this form must be completed if the application is to be considered valid. Please select yes to reflect that you have read and understand this statement.

What is your highest level of education achieved?

Select the best option which describes your years of experience conducting community outreach, engagement and health education.

In 200 words or less, describe your qualifications as they relate to the job duties of the position. If none, please type "N / A".

Please describe your training and / or experience in health education, health promotion or similar type duties.

Do you have Certificate or any training as a Promotora / Community Health Worker?

If you answered yes to question #6, please describe your certificate and / or training. If none, please enter N / A.

Are you fluent in any language other than English? If so, please list the language(s). If none, please respond N / A.

I understand that this is a limited-term grant-funded position with current funding through September 30, 2025. Current and future employment is dependent on available funding. Please initial to confirm that you understand this.

Required Question

Salary : $42,416 - $51,772