Clerk III

SUMMARY

Serves as a liaison between constituents and the City by channeling complaints to proper divisions via email and/or telephone and responds to constituents regarding the same; performs clerical work, refers technical or policy questions to a superior. In the case of a major emergency, will coordinate with state and federal agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes, but is not limited to

• Answering phones and responding to constituents via telephone and/or email, dispatching Public Works Crews, sending and receiving messages to supervisors and DPW staff via two-way radio, landline/cell phone, email, tablet, and work order systems.

· Selling trash and recycling carts, schedules appointments for mattresses, box springs, TVs, and metal, and collects payments for certain items to be recorded in the register system.

· Receiving and recording checks from residents and vendors and preparing daily deposits.

· Preparing accident reports, including both workers’ compensation and vehicle liability and notifying proper authorities of accidents.

· Preparing weight slips and tonnage reports for recycling, trash, leaves, metal and school pickups and scheduling homes for appliance disposal.

· Processing requisitions for the division as directed, which includes, but is not limited to, entering/creating purchase requisitions, change orders, invoice payments, contracts, and projects following the Purchasing Guidelines.

· Interacting directly with all departments within the City of Pawtucket, outside agencies and outside vendors.

· Working with other department staff to improve customer service to residents, vendors, and agencies.

· Supervising and participating in special studies and projects involving moderately complex work methods and the exercise of considerable judgment.

· Tracking and recording all the waste slips at the transfer station and transactions slips for the Johnston landfill, reviewing paperwork for proper billing and audit purposes.

· When appropriate, sending bills to recover expenses.

· Monitoring and tracking all City utility bills and sends documents to Finance with proper information needed, sending out monthly invoice for reimbursements per rentals agreements with the City.

· When assigned, keeping records and preparing reports of the overall cost of expenses during emergency situations. For example, but not limited to snow storms, hurricanes, floods, etc.

· Coordinating with Public Utilities.

· Performing computer data entry and spreadsheets.

· Processing registration forms for parks and recreation programs, accepting payments for these programs, taking reservations for birthday parties, picnic rentals, weddings, etc., and collecting the fees for these services.

• Typing letters, reports, forms, and other materials from copy, rough draft, or dictation.

• Composing and typing routine correspondences via email.

· Performing other related work as assigned by the Department Manager.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); with considerable knowledge of business English, spelling, arithmetic, and modern office procedure. Must have a working knowledge of municipal and state procedures, systems, ordinances, and regulations. Must have the ability to plan and establish and maintain effective working relationships with co-workers and City and State Agencies. Must be computer literate with working knowledge of Microsoft Office and Google Suite; a test will be administered in each category. Must be able to type 35 words a minute; a typing test will be administered

MATHEMATICAL SKILLS

Ability to complete simple mathematical calculations in all units of measure, using whole numbers, common fractions, and decimals.

CERTIFICATES, LICENSES, REGISTRATIONS

RI Drivers’ License

Job Type: Full-time

Pay: $47,289.84 - $50,470.57 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $47,290 - $50,471