What are the responsibilities and job description for the Golf Shop Attendant position at City of Pelham, AL?
JOB
The Golf Shop Attendant is responsible for various tasks in the pro shop and providing excellent customer service to ensure a positive experience for golfers.
EXAMPLE OF DUTIES
The list is not intended to be all-inclusive nor exclusive but is intended to provide examples of typical duties performed.Handles point-of-sales transactions, including cash, credit card and member charges.Books tee times. Sells golf club shop merchandise.Provides members and guests friendly customer service. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Team Work - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Leadership - Inspires respect and trust; Ethics - Works with integrity and ethically; Upholds organizational values; Organizational Support - Follows policies and procedures; Dependability - Takes responsibility for own actions; Professionalism - Treats others with respect and consideration regardless of their status or position; Quality - Looks for ways to improve and promote quality.
SUPPLEMENTAL INFORMATION
Supervisory Responsibilities: This position does not have any supervisory responsibilities.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The Golf Shop Attendant is responsible for various tasks in the pro shop and providing excellent customer service to ensure a positive experience for golfers.
EXAMPLE OF DUTIES
The list is not intended to be all-inclusive nor exclusive but is intended to provide examples of typical duties performed.Handles point-of-sales transactions, including cash, credit card and member charges.Books tee times. Sells golf club shop merchandise.Provides members and guests friendly customer service. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Team Work - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Leadership - Inspires respect and trust; Ethics - Works with integrity and ethically; Upholds organizational values; Organizational Support - Follows policies and procedures; Dependability - Takes responsibility for own actions; Professionalism - Treats others with respect and consideration regardless of their status or position; Quality - Looks for ways to improve and promote quality.
SUPPLEMENTAL INFORMATION
Supervisory Responsibilities: This position does not have any supervisory responsibilities.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.