What are the responsibilities and job description for the ACCOUNTS RECEIVABLE TECHNICIAN position at City of Peoria?
CITY RESIDENCY REQUIRED
DEPARTMENT: FINANCE / ACCOUNTS RECEIVABLE DIVISION
LOCATION: City Hall, 419 Fulton Street, Room 111
HOURS: 8:00 a.m. – 5:00 p.m. Monday through Friday
Responsible for performing customer service, utility billing, account adjustments and customer assistance for the storm-water fees, garbage collection fees, general billing, and issuance of licenses and registrations.
EMPLOYEE’S MUST RESIDE WITHIN THE CITY OF PEORIA. AN EMPLOYEE’S UNAUTHORIZED RESIDENCY OUTSIDE THE CITY OF PEORIA SHALL BE GROUNDS FOR IMMEDIATE TERMINATION.- Processes business licenses and renewals as well as public event permits.
- Processes non-owner-occupied registration and renewals.
- Processes bill runs, delinquency notices and bill adjustments for Stormwater and Public Safety Pension fees.
- Processes parking tickets, preparing reports and documentation for litigation involving parking tickets.
- Maintains filing system.
- Provides assistance to other functions in the department.
Provides superior customer service by:
- Assisting customers by answering phone calls and in-person inquiries regarding a variety of issues.
- Composing emails or other correspondence on job-related issues.
- Interpreting and explaining job-related policies, procedures and laws.
- Updating taxpayer information via electronic and written records.
- Processing Freedom of Information Act (FOIA) requests.
Salary : $45,323
