What are the responsibilities and job description for the Administrative Technician - PAWS position at City of Pflugerville?
- Answer department phones and route calls to appropriate parties within City offices; respond to routine inquiries regarding processes/procedures related to department operations.
- Greet department visitors courteously and address routine inquiries, or direct visitors to appropriate personnel.
- Issue/disperse appropriate applications/documents, as required.
- Review submitted applications/documents to ensure accuracy and completeness.
- Record incoming correspondence/documents in established log(s) and route to appropriate personnel; suspense for further action as required.
- Create and maintain department files, including paper files and computer databases/records, to ensure important department information is readily and accurately available.
- Track department data/information to identify trends/issues and prepare related reports.
- Prepare correspondence/documents/reports on an accurate and timely basis; distribute as directed.
- Process payments and related reports/deposits on an accurate and timely basis; distribute as directed.
- Perform routine maintenance on office equipment, such as change printer/toner cartridges, add paper to copiers, etc.; call for service vendors as necessary.
- Safely interact with and handle various animals.
- Perform other related duties as assigned.
Formal Education: High School diploma or equivalent.
Relatable Work Experience: None Required.
Training, Licenses, and Certifications: Valid Texas driver license with driving record that meets City guidelines.
Preferred Qualifications: Two (2) years of secretarial/office experience and related municipal government/specific department experience.
Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is define as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
Regular schedule: 3, 10-hour weekdays (8am-6pm) and Saturday – Sunday (noon – 5pm). Overtime occasionally required.
Knowledge with standard office equipment including, multi-line phone systems, copies, fax machines, and working familiarity with performing routine office equipment maintenance.
Skill in utilizing a personal computer, associated software programs, including Windows and Microsoft Office applications.
Ability to interface professionally with internal and external publics via telephone and in person; Written and verbal ability to communicate in the Spanish language preferred.
Ability to accurately type at the rate of 40 wpm and operate a 10-key adding machine.
Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City.
Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.
Ability to establish and maintain professionally effective relationships with external public/vendors, internal management and non-management employees, and City and other government officials.
Subject to sitting and standing to perform essential functions in an office environment.
Constant viewing of computer screen.
Repetitive hand and wrist movements. Sitting for extended periods.
Lifting up to 35 lbs. occasionally.
Frequent reaching, stooping, bending and traveling between offices.
Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate office equipment.
Ability to interact with and handle various animals.
Salary : $40,758 - $50,948
