Business Retention and Workforce Director

The Business Retention & Workforce Director is responsible for overseeing the local PCDC program promoting the growth and support of Pflugerville companies for expansion and relocation and coordinating the development of the local workforce. Primary responsibilities of this position are to maintain and strengthen relationships with the CEO’s, plant managers and HR Managers of existing business and industry, and to provide significant support for all workforce education initiatives in the community. The director coordinates and develops relationships with state, regional and local resource partners who provide funding or other assistance to entrepreneurs, existing or expanding business, conducts visits and surveys, assists with expansions, and provides supportive information and leads generated from the business community. The director is responsible for maintaining and expanding regional collaboration with Pflugerville Independent School District, Texas State Technical College, Austin Community College, Williamson County Higher Education Center (Temple College), area universities, Workforce Solutions staff and other workforce partners.

• Enhance and manage the Business Retention and Workforce Program for local businesses to identify and address their needs, assist with business expansion projects, and facilitate connections and partnerships between businesses, City officials, real estate and broker community, and others.
• Maintain relationships with corporate leaders and other community partners through business retention visits, industry trade organization meetings, phone calls, face-to-face meetings, and other programming.
• Visit CEOs, Plant Managers and/or HR Directors and complete confidential surveys and make daily additions to a Contact Management System. Submit monthly, quarterly and project status reports to the Executive Director.
• Gather and provide intelligence to the PCDC and City of Pflugerville on issues affecting the business climate by collecting and analyzing data provided by local businesses.
• Assist with Business PFirst Quarterly meetings, business appreciation events, including securing venues, overseeing invitation lists, writing scripts for staff and guests, putting together gifts for attendees and setting up venues.
• Create and maintain opportunities for small businesses to develop and grow their businesses by programming small business seminars, promoting training opportunities, and facilitating access to SCORE, SBDC, SBA, TMAC, local colleges and local business programs.
• Completes annual compliance certification of existing EDPAs and provides an annual report to the Executive Director.
• Maintain a list of local, state and national funding and training resources for small business growth and development
• Assist with uploading data and information for the PCDC website for small business and entrepreneur development.
• Help develop printed or electronic publications and video productions of local businesses and workforce training as needed.
• When required by formal non-disclosure agreements, maintain strict confidence of covered information, including identities of prospective recruitment, retention or relocation prospects. 
• Maintain a level of professional discretion that protects PCDC retention and relocation prospects from unnecessary disclosure of their proprietary business information.
• Facilitate workforce education coordination between employers, business and community leaders, school districts & the community and execute industry tours for VIPs and students.
• Update and maintain contact database and provide quarterly updates on existing Companies.
• Participate in events and initiatives sponsored by other community partners to include the Chamber, City, PFISD and workforce related meetings as needed.
• Supervises Financial Coordinator as requested by the Executive Director to include on-boarding, training and on-going support.
• Provide data and research for Request for Proposals and other prospect requests for information. Maintain proficiency in PCDCs research tools to include databases subscriptions, CRM software tools, and other free research sources online (Census, ACS, etc.)
• Research and maintain qualitative and quantitative data regarding local industry for marketing efforts and provide information for press releases and marketing materials.
• Attend City Council Work Sessions, and City Council meetings as appropriate while supporting special City projects and contributing information on the business impact of proposals. Provide updates for staff attending various community meetings as appropriate.
• Maintain & improve professional knowledge, accreditations and alliances through educational conferences, seminars and/or webinars.
• May plan, assign, train and/or supervise the work of others as needed.
• Communicate ideas and recommendations through verbal and written reports.
• Assist other staff members with any economic development projects and recruitment efforts as assigned.

Formal Education: Graduation from an accredited four-year college or university with a bachelor’s degree.
Relatable Work Experience: Three (3) years of full-time professional experience in economic development in a governmental agency or corporation.
Training, Licenses, and Certifications: Valid Class C Texas driver’s license.
Preferred Qualifications: Bachelor’s Degree in Economic Development preferred. Certifications in economic development, process management, project management and/or economic development desired.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is define as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Salary : $66,391 - $82,988