Departmental Public Relations Supervisor

Exam Announcement Details

Exam Title Departmental Public Relations Supervisor Exam Number 2J08-20250331-PR-00 Salary $69,518 - $89,360 per year. Certification Rule Rule of Five (5) Competition City-Wide Promotional Department Announcement Date 03/31/2025 Close Date 04/13/2025 General Definition

This posting is for City employees with permanent Civil Service status. This posting is not open to the public. City employees must meet the qualifications posted in the requirements’ section below.

This is administrative and supervisory public relations work developing, implementing and coordinating the informational and communications policies and programs for a municipal agency. Employees in this class supervise a staff of public relations personnel gathering, preparing and disseminating promotional and publicity materials and plan the timing, distribution and release of the department’s messages to the media and the public. Establishing and maintaining effective working relationships with City officials, departmental managers, representatives of the mass communications media, community groups and organizations, and the general public are important to the work. Work is performed under the direction of the department’s Commissioner or Deputy Commissioner.

Union Code N. Non-Represented FLSA Code Exempt Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION

Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.

• You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.
• Notification of application approval, disapproval, and testing dates will be sent within the three-week period prior to May 13, 2025. Applicants are responsible for regularly checking their email and providing any additional information requested or application status appeals within the two week period listed in the notice.
  
  

You should add Phila.OHR@phila.gov, eskill.com, eskill.proctorexam.com, and the analyst email listed below to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

• The analyst responsible for reviewing applications and additional documentation for this job opportunity is
  
  

Hamid Bertal

City of Philadelphia – Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone: 215-686-2382

Fax: 215-686-0861

Email: hamid.bertal@phila.gov

• For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
  
  

Minimum Requirements

Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.

• CIVIL SERVICE STATUS:
  
  

Presently employed by the City of Philadelphia with permanent Civil Service status and a Performance Rating of Satisfactory or higher.

AND

• EDUCATION: Completion of a bachelor’s degree program at an accredited college or university, with major course work in journalism, communications, marketing, media studies, public relations or a related area.
  
  

NOTE: Completion of a industry related certification or additional experience may substitute for the required education on a year for year basis.

AND

• GENERAL EXPERIENCE: Two years of experience in communications, creative marketing, digital media, or public relations that has included planning and facilitating special events for a.
  
  

AND

• SPECIFIC EXPERIENCE: Two years of experience at the full performance level in communications, creative marketing, digital media, or public relations that has included planning and facilitating special events for a governmental or non-profit agency.
  
  

City of Philadelphia Classes that Typically Meet the Minimum Specific Experience Requirement:

• Public Relations Specialist 2 (2J03)
  
  

Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Required Licenses & Certifications Other Requirements

TRANSCRIPT, LICENSES, REGISTRATIONS AND CERTIFICATION REQUIREMENTS

Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement and all required licenses, registrations, or certifications at the time of application. Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service.

Candidates MUST submit a copy of their license, registration, or certification.

If you have ever submitted a paper transcript, license, registration, or certification for any City of Philadelphia civil service examination, you have to submit another document

Option 1 – Upload a paperless transcript, license, registration, or certification – One time only!

You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.

Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.

Option 2 – Submit a paper transcript, license, registration, or certification – Separate document required for each application

If you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.

Mailing Address For Paper Transcript And Other Required Materials:

Email Address: hamid.bertal@phila.gov

Fax: 215-686-2317 or 215-686-0861

Mailing Address:

City of Philadelphia Office of Human Resources

1401 J.F. Kennedy Boulevard, Room 1530

Philadelphia, PA 19102

Attention: Hamid Bertal

Equivalency Statement(s)

Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included the specific experience.

Application Details

Notes to Applicants

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact – The work you do here matters to millions.

Growth – Philadelphia is growing, why not grow with it?

Diversity & Inclusion – Find a career in a place where everyone belongs.

Benefits – We Care About Your Well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov

ALL Applications must be received by the end of business on April 13, 2025.

Your application will be rejected, and you will be disqualified from competing in this examination if you:

• Do not provide your complete and accurate social security number.
• Attempt to practice fraud or deception in the preparation of this application
  
  

All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.

If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add Phila.OHR@phila.gov and analyst email to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

Please call the Office of Human Resources at 215-686-0880 or email hrhelpdesk@phila.gov if you have any questions.

Information concerning employment with the City of Philadelphia may be found at:

Facebook @PhilaOHR

Twitter @PhilaOHR

Youtube @PhilaOHR

NextDoor

Linkedin

ELIGIBLE LIST

CITY-WIDE PROMOTIONAL: Departmental and interdepartmental promotional eligible lists will be established as a result of this examination. An appointment in any department may be made from either one of the above-established promotional lists as deemed appropriate by the appointing authority.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS:

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding May 13, 2025, you are eligible to claim residency preference.

To receive such preference, candidates must respond to the question regarding residence later in this form.

The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

Projected Exam Date

IF AN ORAL EXAM IS HELD:

This examination will be scheduled for May 13, 2025. Please note that this examination date is subject to change.

IF A TRAINING AND EXPERIENCE EVALUATION IS HELD:

Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.

Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.

An Eligible List will be established the week of May 26, 2025. Please note that this date may change.

Test Review

IF AN ORAL EXAM IS HELD:

If an oral examination is held, in accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals. In accordance with Civil Service Regulation 9.11, only candidates who have failed the oral examination may appeal to the Civil Service Commission upon the grounds of irregularity, bias, or fraud in the conduct of the oral test. Issues related to the suitability or adequacy of point scores awarded to passers are not appealable to the Commission. Call 215-686-0880 if you wish to schedule a Test Review.

IF A TRAINING AND EXPERIENCE EVALUATION IS HELD:

If a training and experience evaluation is held, in accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.

Assigned to (view only) Assigned to Hamid Bertal

Parts & Weights

Part Virtual Oral Exam OR T&E Weight 90% Part Seniority Rating Weight 10%