Hiring Services Support Supervisor

Exam Announcement Details

Exam Title Hiring Services Support Supervisor Exam Number 2H16-20250407-56-00 Salary $50,848 - $65,369 per year. Certification Rule Rule of List Competition Department Only Promotional Department 56 - Office of Human Resources Announcement Date 04/07/2025 Close Date 04/20/2025 General Definition

This posting is for City employees in the Office of Human Resources only. This posting is not open to the public.

About This Position

This is supervisory and technical hiring services support work in the City’s Office of Human Resources. Employees in this class supervise and participate in the performance of administration, and scoring of exams, certifications and management of eligibility lists, and transactions. Significant aspects of the work include ensuring conformance to relevant departmental standards and civil service rules and regulations, and training and evaluating the work of subordinate staff to assure accuracy and appropriateness. These employees are also responsible for training other support staff throughout the department in performing hiring support work. Work is performed under the supervision of an administrative superior.

Union Code N. Non-Represented FLSA Code Exempt Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION

Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.

• You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.
• The analyst responsible for reviewing applications and additional documentation for this job opportunity is:
  
  

Brittany Perez

City of Philadelphia

Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102

Phone: 215-686-2361

Fax: 215-686-2347

Email: Brittany.Perez@Phila.gov

• For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
  
  

Minimum Requirements

Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.

ANTICIPATED ELIGIBILITY

Candidates who meet all eligibility requirements within three months of the application deadline (by 7/20/2025) will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.

• CIVIL SERVICE STATUS – Presently employed by the City of Philadelphia with permanent Civil Service status in the Office of Human Resources Department with a performance rating of Satisfactory or higher.
  
  

AND

• EDUCATION: Education equivalent to the completion of the twelfth school grade.
  
  

AND

• GENERAL EXPERIENCE: Two years of clerical experience with primary responsibility for providing hiring support services, which has included test scoring, transactions or certification.
  
  

AND

• SPECIFIC EXPERIENCE: Two years of experience as a Hiring Assistant 2 or as a Clerical Supervisor 2 or one year as an Administrative Technician, performing hiring support services proficiently in an area of assignment which may include test scoring, transactions or list management and certification in the Office of Human Resources.
  
  

NOTE: Selective Factor Certification may be utilized, as needed, to fill specific positions. In accordance with Civil Service Regulation 11.032 – Selective Factor Certification – the appointing authority may request certification of eligible candidates with the specified experience to fill specific positions in this class. Certification to fill such position will be made from the two highest ranking eligible candidates on the eligible list who possess the specified qualification.

Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Requirements

Required Licenses & Certifications Other Requirements Equivalency Statement(s)

Application Details

Notes to Applicants

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

The City of Philadelphia is an Equal Opportunity Employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Office of Human Resources at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov.

ALL Applications must be received by the end of business on April 20, 2025.

Your application will be rejected, and you will be disqualified from competing in this examination if you:

• Do not provide your complete and accurate social security number.
• Attempt to practice fraud or deception in the preparation of this application.
  
  

All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.

If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add Phila.OHR@phila.gov and the analyst listed in this announcement to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

Please call the Office of Human Resources at 215-686-0880 or email hrhelpdesk@phila.gov if you have any questions.

Information Concerning Employment With The City Of Philadelphia May Be Found At Various Social Media Sites. We Can Be Found As Philadelphia Office Of Human Resources. The Pages For Each Are Linked Below

Facebook

Twitter

Youtube

NextDoor

Linkedin

ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL

Only a departmental promotional eligible list for the Office of Human Resources will be established as a result of the examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. For Training and Experience evaluations, in which applicants will not be asked to appear to take a scheduled examination, the residency preference eligibility date is the planned eligible list date listed on this application, May 26, 2025.

To receive such preference, candidates must respond to the question regarding residence later in this form.

The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

Projected Exam Date

Training And Experience Evaluation

Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.

Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.

An Eligible List is planned for the week of May 26, 2025. Please note that this date may change.

Test Review

In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.

Assigned to (view only) Assigned to Brittany.Perez

Parts & Weights

Part Training & Experience Evaluation Weight 90% Part Seniority Rating Weight 10%