Communications Administrator (Special Projects Administrator) - Communications Office

About This Position

The City of Phoenix Communications Office is seeking a visionary leader to join our management team. The Communications Office provides dynamic, comprehensive communication services to both internal and external customers, striving to make public information accessible and engaging along the way. The Office's core functions are: 1) media/public relations including crisis/strategic communications, 2) digital communications including social media, PHXTV and Phoenix.gov, 3) internal communications including employee events, and 4) public records. The Communications Administrator may work across any of the four core functions in a middle manager capacity, managing multiple professional staff members and overseeing their workloads while also successfully executing their own set of high-profile projects.

The successful candidate will gain the confidence and trust of others through honesty, integrity, and authenticity. The incumbent will lead a dynamic team of several professional communicators by cultivating innovation and driving engagement. The Communications Office prioritizes innovation and a culture of continuous improvement. The Communications Administrator will be a key leader in continuing to foster this culture, pushing the envelope and propelling the Office forward. The successful candidate will possess the ability to maneuver comfortably through complex policy, process, and people-related organizational dynamics to accomplish goals. This position will work alongside the Communications Office management team as well as City leadership to evolve and execute the mission of the department to provide our internal and external customers accurate, timely and interesting content about City services and programs.

IDEAL CANDIDATE

• Drives vision and purpose, painting a compelling picture of the Communications Offices vision and strategy that motivates others to action.
• Possesses a strategic mindset with ability to see ahead to future possibilities and translate them into breakthrough strategies while creating new and better ways for the organization to be successful.
• Demonstrates self-awareness using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Proven ability to multitask and prioritize, especially under tight deadlines.
• Executes strong verbal, written and presentation skills, including ability to take complex ideas and present them in an easily understandable and actionable way for the intended audience.
• Makes sound and timely decisions that keep the organization moving forward, considering all relevant factors.
• Demonstrated understanding of local government and public administration.
• Communication skills (writing) based on form and content of submitted materials.
  
  
  

SALARY

Pay and Hiring Range: $102,544.00 - $133,307.20 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  
  

Benefits

A comprehensive Middle Manager benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  
  

For more details, visit: Middle Manager Benefits .

Minimum Qualifications

• Five years of progressively responsible experience in public administration and research, or construction management
• Bachelor's degree in public or business administration, government management, architecture, engineering, or a related field
• Other combinations of experience and education that meet the minimum requirements may be substituted
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience with crisis communication response.
• 5 or more years of experience in communications or marketing.
• Two or more years or experience supervising full-time professional staff.
• Two or more years of experience as a public information officer.
• Experience in broadcast television and/or video production.
• Experience in public records.
• Experience in Web/social content on behalf of an organization.
  
  
  

RECRUITMENT DATES

Recruitment closes March 17, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Special Projects Administrator, JC:08610, ID# 57294, 03/07/25, USM, MR, Benefits:009

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.