Deputy Public Works Director - Solid Waste Division - Customer Engagement Services

About This Position

The Public Works Department is seeking to fill a Deputy Director vacancy for the Solid Waste Division - Customer Engagement Services section. The Customer Engagement Services section includes dedicated teams for the solid waste customer contact center, billing and accounting, and code enforcement and education. This section interacts with multiple departments, council offices and community leaders to communicate solid waste service changes and provide solid waste service solutions to various customers.

The Deputy Public Works Director plans for the future needs of the department, other City departments, and the community by developing and presenting policy and operational recommendations to department and city management. This position also develops and implements programs, policies, and procedures for an assigned division and as a team member in broad program areas. Assignments are broad in scope and require the use of independent judgment and initiative in making technical decisions and policy recommendations of considerable difficulty.

The Deputy's work assignments are broad in scope and require knowledge of city rules and regulations, financial forecast and budgeting methodologies, contract and procurement administration, legal protocol, communications, and sound business processes.

Responsibilities

• Plans, directs, and supervises professional staff engaged in analyzing, installing, improving, and operating department management, administrative, and financial systems and controls;
• Provides overall administration and direction for the division.
• Establishes, manages, and monitors personnel and fiscal management controls;
• Analyzes costs and production data to increase the cost effectiveness of operations;
• Manages the department's financial condition;
• Researches and responds to questions or problems raised by City Council and City Manager staff, other City departments, outside agencies, and the public;
• Participates and leads various interdepartmental project groups, special projects and task forces;
• Develops recommendations for process improvements;
• Writes or directs the preparation of comprehensive management reports; Recommends consistent disciplinary policies and procedures to department management;
• Interacts with other City departments on matters affecting department and city operations;
• Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
  
  
  

Works a minimum of 40 hours per week based on current business needs of the Division and Department

Work is performed under the direction of an Assistant Public Works Director and performance is evaluated on the basis of results achieved.

IDEAL CANDIDATE

The ideal candidate for this position has a strong foundation of a customer service industry, including knowledge of municipal code enforcement. The ability to determine best practices, implement systems and work collaboratively. This individual will have strong labor relations experience and the ability to work cross functionally with other departments in the City.

Strong analytical, problem-solving, and decision-making skills, with a track record of driving operational efficiency and sustainability.

Excellent communication and interpersonal skills to engage with stakeholders, including elected officials, city departments, and community partners.

Comprehensive understanding of the philosophy of "Completed Staff Work" and accountability of self and others.

Emotionally intelligent and self-aware leader willing to do what is right and not what is easy.

SALARY

Pay Range: $123,802.00 - $168,210.00 annually.

Hiring Range:$123,802.00 - $150,000.00 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• The City contributes 9% of salary into 457/401(a) plans with no matching required. $4,200/annual car allowance and $1,440/annual cell phone allowance.
  
  
  

Benefits

A comprehensive Middle Manager benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  
  

For more details, visit: Middle Manager Benefits .

Minimum Qualifications

• Five years of responsible experience in public works operations or administration.
• Three years in a supervisory and administrative capacity.
• Bachelor's degree in business or public administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• A master's degree in business or public administration, management, or a related field.
• Proven leadership experience, including managing multi-faceted operations or multi-disciplinary staff.
• Experience working with labor groups.
• Experience working with elected officials.
• Experience managing large operations.
• Experience working with task forces, department- or citywide initiatives, and inter-departmental work groups.
• Experience developing and delivering presentations to committees, boards, and community groups.
• Experience with Legistar and Council reporting processes.
  
  
  

RECRUITMENT DATES

Recruitment closes February 27, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Deputy Public Works Director, JC:74810, ID# 57157 , 02/13/2025, USM, MA, Benefits: Middle Manager

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