Enterprise Resource Planning Senior Business Systems Analyst - Finance Department

Phoenix is the 5th largest city in the country and the vibrant center of one of the fastest-growing job markets and economies in the United States. With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunities for career growth and advancement and strives to be an employer of choice.

The City of Phoenix Finance Department is seeking an Enterprise Resource Planning (ERP) Senior Business Systems Analyst to lead over one or more ERP or SAP modules supported within the ERP Division of Finance. The ERP Division provides technological support and business process improvement services to ERP system users.

The ERP Senior Business Systems Analyst works directly with customers, project managers, project team members, enterprise architects, and business decision makers. They are responsible for supporting all phases of projects, programs, and initiatives while facilitating requirements management. Areas of support include bridging the communication gap between the business and technical staff by providing accurate business/technical requirements; overseeing business and technical requirements gathering; coordinating applications training; performing statistical and data analysis; and coordinating helpdesk tickets and support for various applications.

Responsibilities include:

• Communicating clearly with stakeholders, sponsors, and project teams.
• Designing solutions for payroll programs.
• Testing new patches and upgrades.
• Facilitating gap analyses.
• Configuring the HRIS system.
• Mapping and documenting business processes.
• Implementing new processes and procedures.
• Creating training materials and conducting training.
• Supporting end users by providing user lab support and helpdesk ticket resolution.
• Striving for continuous improvement by measuring key performance indicators.
• Performing other duties as assigned.

• Must be highly organized.
• Exhibits ability to work:
  • On multiple projects of varying sizes and types.
  • Collaboratively in a team environment with a strong focus on customer service and solution ownership.
• Possesses ability to:
  • Create SQL statements for creation of ad-hoc reports.
  • Follow written standards and procedures.
  • Work independently.
• Demonstrates
  • Flexible thinking and excellent research skills.
  • Effective written and verbal communication skills.
  • Well-developed analytical, diagnostic, and problem-solving skills.

Pay Range: $80,454.40 to $118,872.00 annually.

Hiring Range: $80,454.40 to $107,806.40 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Two years of experience in systems analysis, configuration, and testing of enterprise applications.
• Bachelor's degree in business, computer science or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Working after hours including evenings, weekends, and holidays may be required.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Current and progressive experience as a functional senior analyst, in a business or technical role.
• Experience:
  • Working with and providing guidance to programmers and other technical staff regarding progress and issues with system development.
  • Preparing and presenting training to all levels of staff.
  • Supporting PeopleSoft (or other ERP application).
• Experience in:
  • Comprehending and translating business requirements into system design documents and coordinating the development, testing, and deployment of new features.
  • Developing functional specifications associated with system enhancements for ERP systems.
• Experience with:
  • Providing helpdesk support to end users.
  • PeopleSoft HCM 9.2 applications or at least 5 years of experience with PeopleSoft HCM 9.1.
  • SQL, Query, User Acceptance Testing, and other programming language.

Recruitment closes April 29, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Senior Business Systems Anlyst, JC:09820, ID# 57549, 04/18/25, USM, RAL, Benefits: 007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.